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Strategic Account Manager - job 1 of 5

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Strategic Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. You're responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best–in–breed and customers need a trusted cybersecurity partner. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

  • You will own revenue expansion within Palo Alto Networks' largest clients
  • You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
  • Your consultative selling experience will identify business challenges and create solutions for our customers
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
  • Create clear goals and complete accurate forecasting through developing a detailed territory plan
  • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
  • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
  • Travel as necessary within your territory, and to company–wide meetings

Qualifications

Your Experience

  • Experience and knowledge of SaaS–based architectures, ideally in a networking and/or security industry –  SASE technology is preferred
  • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
  • Technical aptitude for understanding how technology products and solutions solve business problems
  • Identifies problems, reviews data, determines the root causes, and provides scalable solutions
  • Cultivate relationships with our channel partners to bring channel–centric go–to–market approach for our customers
  • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
  • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
  • Excellent time management skills, and work with high levels of autonomy and self–direction

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $255000 - $351000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. 

Average salary estimate

$303000 / YEARLY (est.)
min
max
$255000K
$351000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Account Manager, Palo Alto Networks

As a Strategic Account Manager at Palo Alto Networks, you'll dive headfirst into the exciting world of cybersecurity, partnering closely with some of our largest clients to secure their entire digital experience. Your role is pivotal – you're not just selling; you're connecting customers with innovative solutions that address their specific challenges around threat prevention. With a robust portfolio of best-in-breed solutions at your fingertips, you'll have the tools to create significant transformations for clients looking for a trusted cybersecurity partner. Every day, you'll orchestrate complex sales cycles and collaborate with our internal teams, ensuring that your clients receive the utmost support. Your consultative approach will allow you to understand business challenges effectively and position the versatile suite of Palo Alto Networks products to create real value. Being updated on industry trends will be crucial, as it will inform how you highlight our offerings against the competitive landscape. Plus, while remote flexibility is an option, traveling within your territory will help you strengthen those all-important relationships. Join us, and become part of a team that values continuous learning and diverse perspectives, as we reshape the future of cybersecurity together!

Frequently Asked Questions (FAQs) for Strategic Account Manager Role at Palo Alto Networks
What does a Strategic Account Manager do at Palo Alto Networks?

A Strategic Account Manager at Palo Alto Networks is responsible for guiding their largest clients through securing their digital experiences. This involves leading complex sales engagements, understanding customer needs, and positioning our suite of cybersecurity solutions effectively.

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What qualifications do I need to apply for the Strategic Account Manager position at Palo Alto Networks?

To be considered for the Strategic Account Manager position at Palo Alto Networks, candidates should have experience in sales, particularly in the SaaS industry or similar technical fields. A strong understanding of consultative selling techniques and the ability to manage complex sales cycles are essential.

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How does the Strategic Account Manager at Palo Alto Networks contribute to company growth?

The Strategic Account Manager plays a critical role in driving revenue growth by expanding relationships with existing clients, identifying their cybersecurity needs, and ensuring they receive tailored solutions that address evolving threats in their digital environments.

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What types of clients will I work with as a Strategic Account Manager at Palo Alto Networks?

As a Strategic Account Manager at Palo Alto Networks, you will collaborate primarily with our largest revenue-producing clients across various industries, helping them navigate their cybersecurity challenges and implement robust solutions.

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Is the Strategic Account Manager role at Palo Alto Networks remote?

Yes, the Strategic Account Manager role at Palo Alto Networks is a remote position, allowing you the flexibility to work from anywhere while still engaging with clients and team members globally.

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What is the team culture like at Palo Alto Networks for Strategic Account Managers?

The culture at Palo Alto Networks is built on collaboration, innovation, and a commitment to ongoing learning. As part of the sales team, you will have continuous support from peers and management, fostering an environment where everyone is dedicated to collective success.

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What can I expect in terms of compensation for the Strategic Account Manager role at Palo Alto Networks?

Compensation for the Strategic Account Manager position at Palo Alto Networks is competitive and varies based on skills and experience. The expected salary ranges between $255,000 to $351,000 annually, which may also include bonuses and stock options.

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Common Interview Questions for Strategic Account Manager
Can you describe your experience with consultative selling in the cybersecurity space?

When answering this question, focus on specific examples where you identified a client's challenges and tailored your solutions to meet their cybersecurity needs effectively. Highlight any measurable outcomes from those engagements.

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How do you manage complex sales cycles as a Strategic Account Manager?

Discuss your approach to managing the various stages of a sales cycle, such as prospecting, qualifying leads, and closing deals. Mention any tools or methodologies you use to keep the process organized and efficient.

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What strategies do you employ to stay updated on industry trends relevant to cybersecurity?

Talk about the resources you rely on, such as industry blogs, news sites, webinars, or networking events. Explain how this knowledge informs your sales approach and helps you speak confidently about the value of your offerings.

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Can you give an example of how you've built relationships with clients to drive sales?

Provide a specific example where you invested time in understanding your client's business. Explain how you maintained communication and trust, positioning yourself as a valuable resource for their needs.

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What do you believe is the most critical factor in closing a deal?

Share your perspective on the importance of understanding a client’s pain points and presenting the right solutions. Discuss your skills in navigating objections and ensuring alignment with the client’s goals.

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How do you effectively forecast sales in your territory?

Explain your process for creating a detailed territory plan, including methods for estimating potential revenue and identifying key accounts to target. Stress the importance of setting clear goals based on data insights.

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What role do channel partners play in your sales strategy?

Discuss how you view channel partners as an extension of your sales strategy and how their expertise can complement your efforts. Provide examples of successful collaborations and their contributions to past sales.

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Describe a time when you faced a significant challenge while selling a complex solution.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Highlight your problem-solving skills and resilience when dealing with hurdles in the sales process.

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How do you prioritize your time and tasks in a remote working environment?

Share your techniques for time management, such as using productivity tools, setting clear daily goals, and maintaining proactive communication with clients and teams to stay on track.

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How do you handle feedback or rejection in sales scenarios?

Discuss your attitude towards feedback and rejection as opportunities for growth. Emphasize how you analyze feedback to improve future approaches and remain motivated to achieve success.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
November 29, 2024

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