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Specialist, B2C Marketing

Company Overview:

Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video.


Position Summary:

Panopto is seeking a B2C Marketing Specialist to lead digital engagement and growth strategies across key platforms. This role will focus on social media, influencer partnerships, and paid media to drive brand awareness, engagement, and user acquisition. The ideal candidate is a creative, data-driven marketer who understands Gen Z and Millennial audiences and knows how to leverage social and influencer strategies for growth.


In this role, you will:


Work you'll do:
  • Social Media Strategy & Execution: Develop and execute a multi-platform social media strategy to drive awareness, engagement, and conversions. Manage content planning, community engagement, and brand voice across Instagram, TikTok, Facebook, Snapchat, and emerging platforms. Optimize organic social content through trends, A/B testing, and analytics. Identify and develop partnerships with key creators, influencers, and brand advocates to amplify reach.
  • Influencer Marketing & Partnerships: Identify, recruit, and manage micro, macro influencers for brand partnerships and campaigns. Oversee contract negotiations, campaign execution, and performance tracking. Develop ambassador programs and long-term influencer collaborations to foster brand advocacy. Track and report on influencer campaign ROI and engagement metrics.
  • Paid Social & Growth Marketing: Manage paid social media campaigns to maximize engagement and user acquisition across Instagram, TikTok, Snapchat, and Facebook. Work with creative teams to develop ad creatives, sponsored content, and performance-optimized assets. Continuously analyze and optimize budget allocation, targeting, and ad creatives for the best ROI.
  • Performance Analytics & Optimization: Track and analyze key social and influencer marketing metrics, including reach, engagement, conversions, and ROI.
  • Use platforms like Google Analytics, Meta Ads Manager, TikTok Ads, and other analytics tools to drive data-driven decisions. Run A/B testing to continuously improve campaign effectiveness.
  • Cross-Functional Collaboration: Partner with content, creative, and product teams to align marketing efforts with business objectives. Stay ahead of social media trends, platform updates, and influencer marketing best practices to keep strategies innovative and relevant.


Required Qualifications:
  • Bachelor’s degree in Marketing, Business, or a related field (or equivalent experience).  
  • 3+ years of experience in B2C marketing, with a focus on app launches or targeting Millennial and Gen Z audiences.  
  • Proven ability to build and manage social media communities and drive engagement.
  • Experience working with influencers, creators, and ambassador programs.
  • Hands-on experience in paid social advertising across Meta (Instagram/Facebook), TikTok, Snapchat, and other platforms.
  • Strong analytical skills, with proficiency in Google Analytics, Meta Ads Manager, or TikTok Ads.
  • Ability to develop creative and viral social content that resonates with digital-native audiences.
  • Exceptional communication and project management skills, with the ability to manage multiple campaigns simultaneously. Proven track record of planning and executing successful marketing campaigns that drive growth.   
  • Ability to thrive in a fast-paced startup environment, managing multiple priorities and deadlines.  


Preferred Qualifications:
  • Experience marketing to the 18 - 24 year old demographic.  
  • Familiarity with app marketing best practices, including App Store Optimization (ASO).  
  • Background in creator economy, content trends, and digital storytelling.
  • Experience managing large-scale influencer collaborations or brand partnerships.


$70,000 - $80,000 a year
Total Rewards:
The salary range for this position is $ 70,000 - 80,000 USD per year. This position is also eligible for a bonus as part of the compensation package. 

Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you.

At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.

The Team:

This position reports to the Brand and Content arm of Panopto’s marketing organization. While versatile, the team’s primary function is to tell the story of Panopto’s product and brand aligned with current and future market trends, buyers, and pain points–while evaluating and deploying best marketing practices for B2C technology companies. This dynamic team grows product knowledge, intuits customer needs, deploys creative skills, and relies on curiosity and passion to ensure Panopto most relevantly meets the needs of its users worldwide.


Join Panopto and significantly impact our growth trajectory with your content and campaign marketing expertise. We encourage you to apply if you are interested in product marketing, B2B content, tradeshows, webinars, and digital marketing initiatives.


Our people and culture

Panopto’s mission is to help anyone share knowledge using video. Our user base is as diverse as the world’s universities and businesses. Panopto’s commitment to fostering a diverse, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit not only drives us towards effective solutions but also fuels our drive to continually improve and innovate, ultimately enhancing the quality of our products and services. It’s what sets Panopto apart as a unique and rewarding place to work.


Our purpose

We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,500 companies and universities worldwide with over ten million end users. Today, Panopto’s knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.


Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.


Hybrid, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they must make regular trips to the Pittsburgh office, located on the north side of Pittsburgh along the Three Rivers Heritage Trail with quick access to downtown. 

Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. 

Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.

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CEO of Panopto
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Average salary estimate

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What You Should Know About Specialist, B2C Marketing, Panopto

At Panopto, we are on the lookout for a dynamic Specialist in B2C Marketing to join our remote team in the US. If you have a passion for engaging and growing audiences through innovative digital strategies, then this could be the perfect opportunity for you! In this role, you will lead our efforts to enhance brand awareness and user acquisition through social media, influencer partnerships, and paid media campaigns. You’ll develop and execute an exciting multi-platform social media strategy aimed at connecting with Gen Z and Millennial audiences. Your creativity will shine as you explore the latest trends and engage with online communities across Instagram, TikTok, Snapchat, and more. As an influencer marketing aficionado, you’ll identify and manage partnerships with creators who align with our brand, all while tracking their impact to optimize our strategies. Your analytical skills will be key, as you review performance metrics and make data-driven decisions to continually improve our campaigns. You’ll also collaborate closely with cross-functional teams, ensuring that every marketing effort is in sync with our business objectives. If you bring at least 3 years of B2C marketing experience, a knack for digital storytelling, and the ability to thrive in a fast-paced environment, we'd love for you to help shape the future of learning at Panopto with your marketing expertise.

Frequently Asked Questions (FAQs) for Specialist, B2C Marketing Role at Panopto
What are the responsibilities of a B2C Marketing Specialist at Panopto?

As a B2C Marketing Specialist at Panopto, your primary responsibilities will include developing and executing a comprehensive social media strategy, managing influencer partnerships, and creating impactful paid media campaigns. You'll focus on connecting with Gen Z and Millennial audiences, driving brand engagement and user acquisition through ongoing community management and performance analysis. Additionally, you'll collaborate with various teams to ensure alignment with our business goals, providing insights derived from metrics and data analytics.

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What qualifications are required for the B2C Marketing Specialist position at Panopto?

Candidates for the B2C Marketing Specialist role at Panopto should offer at least a Bachelor’s degree in Marketing or a related field, along with a minimum of 3 years of B2C marketing experience. Ideal candidates will demonstrate proficiency in paid social advertising across platforms like Instagram and TikTok, as well as strong analytical skills using tools like Google Analytics. An understanding of Millennial and Gen Z audiences and creative content production is also essential.

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How does the B2C Marketing Specialist at Panopto engage with influencers?

In the B2C Marketing Specialist role at Panopto, you will engage with influencers by identifying, recruiting, and managing relationships with both micro and macro influencers who can amplify our brand message. You’ll oversee contract negotiations and campaign execution, aiming to create genuine partnerships that resonate with our target audience. Tracking engagement metrics and the overall ROI of influencer campaigns will be crucial parts of your responsibilities.

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How does Panopto measure the success of B2C marketing campaigns?

At Panopto, the success of B2C marketing campaigns is measured through detailed performance analytics. As the B2C Marketing Specialist, you'll track key performance indicators such as reach, engagement rates, and conversions across all platforms. Using analytics tools like Google Analytics and Meta Ads Manager, you will gain insights that inform continuous optimization efforts, enabling you to refine strategies for better engagement and user acquisition over time.

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What is the company culture like at Panopto for the B2C Marketing Specialist role?

Panopto fosters a collaborative and inclusive culture that celebrates diverse perspectives and encourages creativity. As a B2C Marketing Specialist, you'll be part of a passionate team that's dedicated to innovation in video knowledge management. Employees are encouraged to express their authentic selves, and contributions that enhance team dynamics and drive effective solutions are always valued. Our remote-first environment also supports flexibility, promoting a healthy work-life balance.

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Common Interview Questions for Specialist, B2C Marketing
Can you describe your experience with social media marketing and how it applies to the B2C Marketing Specialist role at Panopto?

When answering this question, focus on specific examples of social media campaigns you’ve run, emphasizing your creative process, audience engagement strategies, and metrics you tracked to measure success. Highlight how your skills align with Panopto’s audience of Gen Z and Millennials, showcasing your understanding of trends in social platforms like Instagram and TikTok.

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What strategies do you use to evaluate the effectiveness of influencer partnerships?

In your response, discuss how you track metrics such as reach, engagement rates, and conversions linked to influencer campaigns. Provide examples of previous influencer partnerships you managed and how their success contributed to broader marketing goals, reflecting an understanding of the importance of these collaborations at Panopto.

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How do you approach content creation for different social media platforms?

Share your insights on tailoring content to fit the unique styles and audience expectations of platforms like Instagram, TikTok, Facebook, and Snapchat. You could also mention your process for staying updated on platform trends and algorithms, ensuring your content remains fresh and engaging for Panopto’s target demographics.

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What metrics do you consider most important for a B2C marketing campaign?

Discuss key performance indicators such as engagement rates, conversion rates, cost per acquisition, and overall ROI. Explain how you would utilize these metrics to adjust campaigns in real-time and improve effectiveness, in line with the data-driven objectives at Panopto.

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How do you stay current with trends in digital marketing and social media?

Outline the resources you utilize for staying informed, like industry blogs, webinars, and networking with other marketing professionals. Emphasize your proactive approach to learning about emerging trends in digital marketing that are particularly relevant for B2C marketing roles at Panopto.

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Describe a successful marketing campaign you led and the results it achieved.

Use the STAR method to detail a specific campaign, starting with the Situation, the Tasks you undertook, the Actions you implemented, and the Results of the campaign. Focus on quantitative results, showcasing how they align with growth objectives like those at Panopto.

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Can you share your experience with paid advertising on social media platforms?

Discuss specific campaigns you managed, including budget allocation, targeting strategies, and creative elements. Be prepared to talk about how you analyzed performance data to optimize ad spend and improve conversions, particularly relevant to the paid media aspect of the B2C Marketing Specialist role at Panopto.

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How do you manage to keep multiple marketing campaigns running simultaneously?

Highlight your project management skills, including how you prioritize tasks, delegate responsibilities, and use tools to stay organized. Make it clear that you understand the fast-paced environment described in the B2C Marketing Specialist position at Panopto, where juggling various responsibilities is crucial.

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What is your understanding of working within a remote-first team?

Talk about your experience working in a remote environment, addressing the importance of communication, accountability, and collaboration. Emphasize how these skills will contribute to your success as a B2C Marketing Specialist at Panopto in a remote-first setup.

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Why do you want to work for Panopto as a B2C Marketing Specialist?

Express your enthusiasm for Panopto’s mission and the unique opportunity to contribute to empowering learners with video. Tie this back to your personal values and experiences in digital marketing, and align them with the innovative spirit of Panopto and your desire to drive growth through creative marketing strategies.

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DATE POSTED
April 2, 2025

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