Part-time Customer Service

We are hiring a seasonal Part Time Position for Customer Service Work to support Medicare Open Enrollment. The plan starts 8/27 and the individual will be in training through Aust 3st.

Begin 8/27 – 8/31 Training

CSR begins 9/1 – 12/7

Hours: 10 – 3 (flexible) Mon – Fri

Role / Responsibilities: heavy telephone / data entry process

• Customer Service calls to current Medicare clients to review their prescription drug list and physicians
• Follow up with the physicians and providers to confirm their plan participation
• Update Rx list via ww.medicare.gov / print Rx list for file
• Additional request maybe to update new clients as well during open enrollment.
• Update the client folder and database.