Part-Time Key Holder / Sales Lead

Part-Time Key Holder
The Key Holder is an important member of the leadership team and is responsible for partnering with the Store Manager to help motivate the team and drive sales. Key responsibilities are inclusive of but not limited to:

· Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company.

· In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals.

· Demonstrates a personal track record of success in sales/KPI goal achievement, as well as influencing team goal achievement- leads by example.

· Builds effective partnerships with team, Store Manager and field/corporate partners through consistent communication, teamwork and respect.

· Understands and embraces company selling expectations and actively works to create a positive customer experience throughout the store.

· Is able to create a customer centric environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach.

· Utilizes training tools and resources to educate self/team on product, improve selling skills and achieve business goals

· Coordinates the daily activities of the sales team in absence of the Store Manager.

· Perform basic operations activities including cash handling and reporting, price changes, merchandise handling, deposits, and open and closing duties.

· Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business.

Skills and Requirements:

• 2-3 years of retail sales experience required.
• Proven track record of sales generation and customer service.
• Effective interpersonal and communication skills.
• Strong computer skills-proficient in Outlook, Excel and Word.

Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
All customers are required to wear a mask and maximum capacity levels are maintained within the store to ensure proper social distancing.

Experience:

• Customer Service: 2 years (Preferred)
• Retail Management: 2 years (Preferred)

Work Location: In person