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Operations Associate

🚀 Our story

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

đŸ–ïž This role

The Operations Associate (Talent & Exec Support) will be responsible for managing recruitment processes, supporting C-level executives, and ensuring operational efficiency across various platforms and tools.

Reporting directly to the Chief People Officer, this role will play a critical part in hiring top talent, ensuring seamless communication across teams, and optimising workflows.

This role is ideal for someone adaptable, who thrives in a fast-paced environment, enjoys building relationships, and is skilled at balancing and prioritising competing responsibilities.

đŸ’» What will you do

  • Talent coordination and ATS management: Manage applicant tracking system (Ashby), post and maintain job ads, coordinate interviews and schedule follow-ups to maintain a positive candidate and stakeholder experience.

  • Provide executive-level support: Handle scheduling, communication, and administrative tasks for C-level executives, ensuring efficient workflows and alignment with organisational goals. This will include travel, scheduling meetings, internal comms, invoices/receipts etc.

  • Employee experience initiatives: Work with our Operations Manager (Employee Experience) to help organise and execute our peak employee experience moments, including team offsites, external events, birthdays, anniversaries, All-Hands meetings, and ad hoc initiatives.

  • Support document preparation and management. Draft NDAs, contracts, and agreements using tools like DocuSign and Lumin, ensuring accuracy and timely delivery.

  • Ensure platform access for executives. Set up and manage access to essential platforms, including Airwallex, Clay, Uber, and Xero, while supporting executive needs.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

đŸ„· Your skills

  • 2+ years of experience in Talent Acquisition and Executive Support. You should have a proven track record in managing recruitment processes, handling executive-level communication, strong calendar management and booking complex travel itineraries, ensuring seamless support for C-level executives.

  • Proficiency in coordination and logistics. Skilled in managing schedules, interviews, and follow-ups to ensure a positive candidate experience.

  • Strong ATS management skills. Experience overseeing and managing applicant tracking systems to streamline recruitment and improve efficiency. (Prior experience using Ashby is a strong bonus, but not necessary)

  • Exceptional communication skills. Comfortable liaising with C-level executives, candidates, and external agencies to facilitate smooth processes and partnerships.

  • (Bonus) Excellent CV screening and sourcing abilities. Ability to identify top talent and assess candidate alignment with organisational needs and culture.

  • (Bonus) Familiarity with tools and platforms such as ATS, calendar management systems, Clay, 1Password, Uber, Airwallex, Xero, Notion, Loom, DocuSign, Lumin, Slack, Microsoft Office Suite, and Google Workspace.

  • (Bonus) 2+ years of Executive Assistant experience. Proficient experience managing C-Suite at a 1-2:1 ratio.

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks, especially those from underrepresented or marginalised groups, often count themselves out. Please allow us to learn more about you and why you're exceptional!

đŸȘ… Benefits

  • Competitive base salary. Even though we’re a small startup, we offer competitive salaries.

  • Flexible working hours and location. We have an office-first culture but you can work remotely or from home whenever it suits you. There are no fixed hours so you can choose to work when you’re most effective.

  • Monthly team lunches to celebrate our wins and enjoy each other's company outside the office.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Associate, Partly

If you're looking to step into an exciting new chapter as an Operations Associate with Partly in the bustling city of Manila, you've landed in the right spot! Partly is on a mission to revolutionize the way we connect with replacement parts globally, and we're seeking a dynamic Operations Associate to be part of our vibrant team. As a vital player in our mission, you'll manage recruitment processes, provide executive support, and contribute to the operational efficiency that keeps our innovative platform running smoothly. Reporting directly to the Chief People Officer, your role will be diverse and fulfilling, giving you ample opportunity to showcase your organizational skills and passion for connecting people. With responsibilities ranging from overseeing our applicant tracking system to coordinating interviews and scheduling for our C-level executives, you'll be at the heart of our hiring processes and team experience initiatives. Your adaptability and relationship-building skills will shine as you navigate a fast-paced environment filled with exciting challenges and rewarding experiences. Whether you're drafting essential documents, ensuring seamless communication, or helping to plan team events, every day will be an adventure at Partly. We're proud to foster a collaborative culture where every team member can reach their full potential and have fun while doing it. If you're excited about making a difference and helping us build a sustainable future, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Operations Associate Role at Partly
What are the responsibilities of an Operations Associate at Partly?

As an Operations Associate at Partly in Manila, your primary responsibilities include managing recruitment processes, supporting C-level executives with their schedules and communication, coordinating interviews, and ensuring operational efficiency across various platforms. You will also handle document preparation and contribute to employee experience initiatives—all crucial for helping Partly connect the world's parts.

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What qualifications do I need to become an Operations Associate at Partly?

To be a successful Operations Associate at Partly, you should have at least 2 years of experience in talent acquisition and executive support, along with strong organizational skills. Familiarity with ATS management, preferably using tools like Ashby, and excellent communication abilities are essential. Bonus attributes include experience with C-level executives and proficiency in tools like Slack, DocuSign, and Google Workspace.

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How can I apply for the Operations Associate position at Partly?

You can apply for the Operations Associate role at Partly by submitting your resume through our company careers page. Make sure to emphasize any relevant experience in talent acquisition, executive support, and any tools you've used, as these will give your application a competitive edge.

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What does the work culture look like at Partly for an Operations Associate?

At Partly, the work culture is collaborative, inclusive, and dynamic. As an Operations Associate, you can expect to be part of a team that values innovation, teamwork, and growth. We encourage our employees to be adaptable and creative, and we regularly celebrate our wins with team lunches and events, making for an overall positive work environment.

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What kind of support can an Operations Associate expect at Partly?

As an Operations Associate at Partly, you'll receive support directly from the Chief People Officer and work alongside other team members who are dedicated to helping you thrive. You'll have opportunities for mentorship and professional development, as well as access to resources that will enhance your skills in talent acquisition and executive support.

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What are the benefits of working as an Operations Associate at Partly?

Partly offers a competitive base salary along with flexible working hours and location options, allowing you to find a work-life balance that suits you. Our team also enjoys monthly lunches to celebrate successes and foster relationships, ensuring you feel included in our company's mission and culture.

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What tools and platforms will I use as an Operations Associate at Partly?

In the Operations Associate role at Partly, you'll work with various tools and platforms, including our applicant tracking system (Ashby), scheduling platforms like Clay and Slack, invoicing tools like Airwallex, and document management systems like DocuSign and Lumin. Familiarity with these tools will greatly enhance your efficiency in the role.

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Common Interview Questions for Operations Associate
Can you describe your experience with talent acquisition in previous roles?

When answering this question, highlight specific strategies you used in talent acquisition, mentioning how they led to successful hires. Include your familiarity with using applicant tracking systems and any metrics or successes to impress the interviewers.

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How do you prioritize your tasks in a fast-paced environment?

To tackle this question, share your methods for task prioritization, such as using digital tools for scheduling or creating to-do lists. Explain how this approach has enabled you to meet deadlines without sacrificing quality, especially in supporting C-level executives.

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What tools have you used for scheduling and managing executive-level communication?

In response to this question, provide specific examples of tools you’ve utilized, such as Google Calendar for scheduling and Slack for communication. Explain how your proficiency with these tools helped streamline workflows and maintain smooth operations.

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Describe a situation where you improved a process in your previous job?

To effectively answer this question, narrate a specific instance where you identified a workflow inefficiency, the steps you took to address it, and the resulting improvements. Use metrics to quantify the impact where possible, showcasing your problem-solving skills.

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How would you handle a situation where an executive's schedule was disrupted?

Discuss your strategies for managing disruptions—like remaining calm, assessing priorities, and swiftly finding alternatives. Emphasize your communication skills and how you ensure all parties remain informed of any changes.

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What experience do you have in organizing employee experience initiatives?

Share specific examples of events you’ve organized, focusing on collaboration, creativity, and execution. Reflect on feedback from participants to highlight your ability to create engaging experiences for colleagues.

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How do you ensure confidentiality and accuracy when handling important documents?

Address the importance of confidentiality in your role. Discuss the processes you adhere to for reviewing documents and how you utilize tools like DocuSign to ensure secure and accurate transaction handling.

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Discuss a time you had to work with multiple stakeholders. How did you manage their expectations?

Illustrate your ability to handle multiple stakeholders by describing a project where you coordinated among different teams or individuals. Highlight clear communication, regular updates, and how you navigated competing demands.

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How comfortable are you with using various digital tools to aid your work?

Express your adaptability and eagerness to learn new tools. Provide examples of specific platforms you're skilled in and how these have improved your effectiveness in previous roles as an Operations Associate.

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Why do you want to work at Partly as an Operations Associate?

This is your chance to showcase your passion for the company's mission and values. Discuss how your skills align with the role, your enthusiasm for contributing to a sustainable future, and how Partly's innovative culture resonates with you.

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Partly is developer of databases and solutions for matching buyers and sellers in the auto parts sector. The company offers a database system, an inventory and fitment management solution for car parts, and promises to launch an online parts mark...

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Full-time, hybrid
DATE POSTED
November 29, 2024

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