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QA Engineer

About Passport:


At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.


This role is a full time position.

Located in Argentina, Chile, Perú, Georgia, Kyrgyzstan, Montenegro, or Serbia.


Responsibilities
  • Enlarge the automated test base covering the variety of our web applications
  • Create useful datasets and scripts to help other teams in their testing needs
  • Apply manual testing skills for discovering new issues
  • Apply basic code debugging and data analysis skills for more detailed reports
  • Work with load testing to ensure our webapp capacity is not degraded
  • Enrich our fancy knowledge base in Notion with new details and articles
  • Learn about the world of international shipping
  • Deal with popular e-commerce platforms as Shopify, Bigcommerce, Magento
  • Understand our clients’ pain points and needs, collaborate with some of them directly to ensure the success
  • Be a part of a supporting team that will help you to adapt, improve and cope with failures


You have many of the following:
  • 3+ years quality assurance experience
  • A college graduate with a technical degree
  • Proficient in English reading and writing
  • Test automation skills for both frontend and backend parts of web applications
  • General scripting ability for replaying routine actions (Bash, Python, JS etc)
  • Manual testing experience
  • Understanding load testing concepts
  • Basic code debugging skills
  • Expertise with Mocha, Jasmine, Playwright, K6, MySQL, Git, Elasticsearch
  • Tolerance to absence of full and reliable internal documentation and readiness to improve that when necessary
  • Located in Argentina, Chile, Perú, Georgia, Kyrgyzstan, Montenegro, or Serbia.


$0 - $0 an hour

A sneak peek into our perks & benefits:


- Competitive cash and equity packages

- Travel & Expenses funds for company events

- 100% remote work environment #LI-Remote

- Paid Time Off

- Paid Parental Leave

- Monthly team get-togethers - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!

- Quarterly team (virtual) gatherings and annual team offsites

- Learning & Development Fund for upskilling or products to improve your day-to-day work life

- One time remote work stipend to up your WFH game

- Teammates around the world in 8 different time zones!

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CEO of Passport
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Brian Mooney
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What You Should Know About QA Engineer, Passport

Are you passionate about ensuring top-notch quality in software applications? If so, then Passport is the perfect place for you to bring your skills to life as a QA Engineer. At Passport, we empower brands like Carpe, OneSkin, and GORUCK to reach their global potential by delivering outstanding international solutions for direct-to-consumer businesses. In this full-time position, which may be based in Argentina, Chile, Perú, Georgia, Kyrgyzstan, Montenegro, or Serbia, you'll play a pivotal role in enhancing our automated test base, enabling the reliability and performance of our diverse web applications. You'll tackle manual testing to unearth new issues, debug code, and rely on your data analysis skills to create detailed reports that inform our talented teams. Furthermore, you'll interact with popular e-commerce platforms like Shopify and Bigcommerce, gaining insight into clients' pain points and ensuring their satisfaction. You’ll be supported by a team that values communication and collaboration, all while enjoying benefits such as remote work flexibility, travel funds for events, competitive cash packages, and creative team get-togethers. Join us, and be part of a dynamic environment where you can continuously learn about the evolving world of international shipping while contributing to the success of our renowned clients!

Frequently Asked Questions (FAQs) for QA Engineer Role at Passport
What responsibilities does a QA Engineer at Passport have?

As a QA Engineer at Passport, you will be responsible for expanding our automated test base across various web applications, creating valuable datasets for testing needs, and performing manual testing to discover new issues. Additionally, you will engage in load testing to ensure our web apps maintain their capacity and contribute to the knowledge base in Notion, enriching the team's resource pool.

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What qualifications are required for the QA Engineer position at Passport?

To qualify for the QA Engineer role at Passport, you should have 3+ years of quality assurance experience, a technical degree, and proficiency in English. Familiarity with test automation for both frontend and backend, general scripting skills, and an understanding of load testing concepts are also important. Experience with various tools like Mocha, Jasmine, and MySQL will enhance your application.

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How does Passport support its QA Engineers in remote work?

Passport provides a fully remote work environment for QA Engineers, offering competitive cash and equity packages, a one-time remote work stipend, and a Learning & Development Fund for upskilling. Monthly team events and quarterly gatherings help foster a sense of belonging and collaboration, even from afar.

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What tools and technologies should a QA Engineer at Passport be familiar with?

QA Engineers at Passport should have experience with tools such as Mocha, Jasmine, Playwright, K6, MySQL, Git, and Elasticsearch. Familiarity with scripting languages like Bash, Python, or JavaScript will also be beneficial for automating routine actions within the testing process.

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What is the work culture like for QA Engineers at Passport?

At Passport, the work culture for QA Engineers is collaborative and supportive. You will be part of a team committed to helping each other adapt and improve. The company values continuous learning and has a fun side, with team events like Zoom comedians and sip 'n paints to keep the work atmosphere vibrant and engaging.

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Common Interview Questions for QA Engineer
How do you prioritize testing tasks as a QA Engineer?

When prioritizing testing tasks, it’s essential to evaluate the impact of each task on user experience and application functionality. I typically assess deadlines, critical features, and areas with previous bugs to strategically focus efforts. Communicating with developers and project managers at Passport helps align priorities with overall project goals.

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What is your experience with automated testing tools?

I have extensive experience with several automated testing tools, including Mocha and Jasmine for unit testing, as well as Playwright for end-to-end testing. These tools allow me to create efficient test scripts, ensuring high-quality deliverables. I am always eager to learn new tools that can optimize our testing processes at Passport.

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Can you describe your approach to manual testing?

My approach to manual testing includes thorough test case design, exploratory testing, and regression testing. I believe in being methodical to cover all scenarios while also thinking outside the box to identify unexpected bugs. Collaboration with team members at Passport is vital to gather diverse perspectives on potential issues.

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How do you handle deadlines and high-pressure situations?

In high-pressure situations, I stay focused by breaking tasks into manageable parts and prioritizing effectively. I ensure clear communication with my team, particularly when seeking clarification on requirements or deadlines. Passport’s supportive team environment also allows us to lend a hand to one another when things get hectic.

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What strategies do you use for debugging?

When debugging, I employ a systematic approach by reproducing the issue, reviewing relevant code, and using debugging tools to identify the root cause. Collaboration with developers is also crucial, as it brings a fresh perspective and often leads to quicker resolutions. Sharing my findings with the team at Passport enriches our collective knowledge.

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How do you keep up with the latest QA trends and technologies?

I regularly follow industry blogs, participate in webinars, and attend conferences focused on quality assurance. I also engage with professional communities to share insights and learn about emerging tools and technologies. Staying connected with the QA community enhances my knowledge and brings innovative ideas to Passport.

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What’s your experience with load testing?

Load testing is a critical aspect of my skill set; I utilize tools like K6 to simulate user activity and assess application performance under stress. I analyze the results to identify any bottlenecks or degradation in service, ensuring that Passport remains a reliable solution for our clients.

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Could you explain your familiarity with MySQL?

I have a solid understanding of MySQL and have used it to manage databases for testing environments. Writing and executing SQL queries to verify data integrity and test backend functionalities are essential parts of my role. At Passport, I leverage MySQL to validate application logic effectively.

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What do you consider to be the most important qualities of a successful QA Engineer?

A successful QA Engineer should possess strong analytical skills, attention to detail, excellent communication skills, and a proactive mindset. Being adept at problem-solving and adaptable to changing environments is key at Passport, where we aim to deliver the best solutions to our clients.

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What methods do you use to improve QA processes?

To improve QA processes, I frequently analyze our current workflows, seeking opportunities to streamline and enhance efficiency. Implementing automated testing where applicable, enhancing documentation, and fostering team collaboration are methods I advocate for to benefit the overall productivity of the QA team at Passport.

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Through strong partnerships with our clients, we affect meaningful change by improving the way people move within their communities. The pace of innovation we have set is complemented by our dedication to client success and customer support, all o...

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Full-time, remote
DATE POSTED
January 13, 2025

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