Job details

Patient Access Registration Rep- Pool Mukwonago Hospital

Location: Mukwonago

Job Type: As Needed

Weekly Hours: 0.4

We Are Hiring: Patient Access Registration Rep- Pool Mukwonago Hospital

Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.

Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! *CA

Schedule Details: Schedule as needed within all shifts and is part of the departments holiday rotation. Will be trained in multiple roles to include Reception, Switchboard, and Registration in the Emergency Department at the Mukwonago Hospital.

What You Will Do:

The Patient Access Registration Representative is responsible for patient care delivery in the areas of patient registration, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments. This role also provides a high level of customer service to our internal and external customers by maintaining positive relationships with patients, their family members and campus visitors.

Demonstrates a professional and welcoming environment for all patients and customers that are serviced on the phone or in person during the registration process.
Demonstrates competence in both customer service and technical skills to appropriately perform departmental and organizational standards and expectations.
Handles confidential information appropriately by protecting, disposing and disclosing information according to the HIPAA Regulations.

What You Will Need:

High School Diploma or equivalent preferred..
At least 2 years related registration and customer service experience.
Ability to use a computer and navigate computer programs, including the internet.
Ability to type proficiently on the computer.
Excellent customer service skills.
Excellent written and verbal communication skills.
Demonstrated ability to work in fast-paced environments.

Why Join ProHealth Care:

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.

This Position Will Offer You:

Engaging and community focused culture
Competitive Salaries
Opportunity for professional career growth
Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

ProHealth Care (WI) Glassdoor Company Review

3.6