Skills

• Greet and check-in patients with a smile
• Manage, confirm, and schedule appointments for optimum patient flow via telephone and online requests
• Support and achieve business goals, revenue, and profitability objectives
• Continuously assess the schedule ensuring optimum patient flow
• Respond to patient, clinical, and operational concerns timely and effectively.
• Present financial options for patient treatment plans
• Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected
• Engage patients in marketing initiatives
• Other duties as assigned by the Operations Leader

Education/ Experience

• Minimum of high school diploma or equivalent required
• Customer service focused
• Excellent time management and organizational skills
• Preferred dental office experience
• Preferred experience with dental insurance
• Preferred experience with Denticon/Dentrix

Benefits

• Investment in you and your future
• Opportunity to find your career, not just a job!
• Paid Time Off, 401k , Dental, Vision, Medical Benefits
• Life Insurance, Short Term Disability, Long Term Disability, AD&D insurance
• Opportunity for career growth no matter your passion!