Nordic Speaking Customer Support Representative - Remote in Greece

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Nordic Speaking Customer Support Representative to work remotely from Greece. This role is perfect for those who are dedicated to providing outstanding customer service while supporting Nordic-speaking clients from anywhere in the country.

Responsibilities

• Deliver exceptional customer support to Nordic-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and account-related matters.
• Effectively troubleshoot customer issues and resolve complaints promptly to enhance satisfaction.
• Document customer interactions accurately in the CRM system to ensure seamless follow-up and reporting.
• Collaborate with remote team members to maintain high service standards and improve the customer experience.
• Identify and propose service improvements to enhance overall service delivery.
• Stay informed about company products and updates to provide accurate information to clients.

• Fluency in one of the Nordic languages (Danish, Finnish, Norwegian, or Swedish) as well as English, both written and spoken.
• Experience in customer service or a support role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a focus on customer satisfaction.
• Able to manage multiple priorities and work effectively under pressure.
• Familiarity with CRM software and basic computer applications.
• Enthusiastic, positive attitude with a commitment to delivering high-quality service.

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks