Spanish Speaking Customer Service for International Airline - Remote in Greece

Patrique Mercier Recruitment FR is excited to offer a remote position for a Spanish Speaking Customer Service Representative for an International Airline. This role allows you to work from the comfort of your home in Greece while assisting travelers globally. If you have a passion for travel and exceptional customer service skills, this role is an excellent opportunity for you.

Responsibilities

• Provide outstanding customer service to Spanish-speaking customers via phone, email, and chat.
• Assist with booking inquiries, changes to itineraries, cancellations, and general travel questions.
• Support customers by providing accurate information regarding flight statuses, policies, and procedures.
• Handle and resolve customer complaints with professionalism and efficiency.
• Work closely with various departments to ensure smooth travel experiences for customers.
• Maintain accurate records of customer interactions and document all relevant information.
• Stay updated on airline promotions, policies, and services to provide informed assistance.

• Fluency in Spanish and English, both written and spoken.
• Previous experience in customer service, preferably in the travel or airline sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a positive, can-do attitude.
• Proficiency in customer service software, CRM systems, and Microsoft Office applications.
• Detail-oriented with strong organizational and multitasking skills.
• Ability to work independently in a remote environment while managing time effectively.

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks