Dutch Speaking Technical Support for Customers - Remote in Greece

Patrique Mercier Recruitment Nordic is seeking a Dutch Speaking Technical Support Specialist for Customers, offering an exciting remote work opportunity from Greece. In this role, you will provide exceptional technical assistance to Dutch-speaking clients, guiding them through various technology-related issues with their consumer products. Your expertise will be essential in ensuring customer satisfaction and maintaining a high level of service. If you enjoy solving problems and have a passion for technology, we encourage you to apply!

Responsibilities

• Deliver outstanding technical support to Dutch-speaking customers via phone, email, and chat.
• Troubleshoot and resolve a variety of consumer technology issues efficiently and effectively.
• Provide clear and detailed instructions to guide customers through the resolution process.
• Document customer interactions and solutions in the support system accurately.
• Collaborate with team members to enhance service delivery and share best practices.
• Identify common customer issues and escalate them when necessary to improve support quality.

• Fluency in Dutch (both spoken and written) is essential, along with good English proficiency.
• Experience in technical support or a related IT role is highly desirable.
• Strong analytical and problem-solving skills.
• Excellent communication skills with a strong focus on customer service.
• Able to work independently in a remote environment while maintaining motivation.
• Familiarity with customer support software or CRM tools is a plus.
• Self-motivated, organized, and able to manage time effectively.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )