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German Speaking Technical Support Roles with full relocation - Remote in Greece image - Rise Careers
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German Speaking Technical Support Roles with full relocation - Remote in Greece

Patrique Mercier Recruitment Nordic is excited to present an incredible opportunity for German Speaking Technical Support specialists to join our dedicated team in a remote setting based in Greece. This position comes with full relocation support, enabling you to work in the beautiful landscapes of Greece while providing exceptional service to our clients. As a Technical Support Specialist, you will be responsible for assisting German-speaking clients with their technical inquiries, troubleshooting various issues, and delivering top-tier customer service related to IT products and services. If you have a strong technical foundation and a passion for helping others, we would love to hear from you!


Responsibilities

  • Offer outstanding technical support to German-speaking customers through phone, email, and chat.
  • Troubleshoot and resolve a range of technical issues related to software, hardware, and networking.
  • Guide customers through problem-solving processes with clear and effective communication.
  • Accurately document customer interactions and the resolutions of technical issues.
  • Collaborate with fellow team members to improve service delivery and enhance customer satisfaction.
  • Provide valuable feedback on common technical challenges to aid in the refinement of support processes.
  • Fluency in German (spoken and written) is essential.
  • Previous experience in technical support or a related IT role is highly preferred.
  • Strong analytical skills with the ability to clearly communicate technical concepts.
  • Excellent communication skills with a strong customer service orientation.
  • Technical knowledge of computer systems, software applications, and networking fundamentals.
  • Comfortable working in a remote environment with a stable internet connection.
  • Willingness to relocate to Greece, with full relocation expenses covered by the company.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 26, 2024

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