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Nordic Speaking Technical Support Roles with full relocation - Remote in Greece

Patrique Mercier Recruitment Nordic is thrilled to provide a fantastic opportunity for Nordic Speaking Technical Support specialists to join our passionate team in a remote setting based in Greece. This role offers full relocation assistance, giving you the chance to work from the stunning backdrop of Greece while contributing to a collaborative and innovative work environment. As a Technical Support Specialist, your primary responsibility will be to assist Nordic-speaking clients with technical inquiries, troubleshoot issues, and ensure a high level of customer satisfaction related to IT products and services. If you have a solid technical foundation and enjoy helping others, we invite you to apply!


Responsibilities

  • Deliver excellent technical support to Nordic-speaking customers via phone, email, and chat.
  • Troubleshoot and resolve a variety of technical issues, including software, hardware, and network problems.
  • Guide customers through diagnostics and provide clear, concise assistance.
  • Maintain detailed records of customer interactions and resolution steps.
  • Work collaboratively with team members to enhance service quality and optimize customer experiences.
  • Provide insights on recurring technical issues to help refine support processes.
  • Fluency in a Nordic language (e.g., Swedish, Norwegian, Finnish, or Danish) is required.
  • Prior experience in technical support or a related IT field is advantageous.
  • Strong analytical and problem-solving skills, with the ability to convey technical concepts clearly.
  • Outstanding communication skills and a customer-focused mindset.
  • Technical knowledge of computer systems, software applications, and networking fundamentals.
  • Comfortable working in a remote setup, with a reliable internet connection.
  • Willingness to relocate to Greece, with full relocation assistance provided.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 26, 2024

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