Nordic Speaking Customer Support Representative - Remote in Greece

Patrique Mercier Recruitment is thrilled to announce an exceptional opportunity for a Nordic Speaking Customer Support Representative to work remotely from the beautiful setting of Greece! If you are passionate about providing outstanding customer service and enjoy working in a diverse, multicultural environment, this position is perfect for you.

In this crucial role, you will assist customers from Nordic countries, addressing their inquiries and delivering effective solutions. This position not only allows you to enhance your professional capabilities but also gives you the chance to experience the vibrant culture and lifestyle that Greece has to offer.

We are seeking enthusiastic and dedicated individuals who are committed to helping others and eager for a rewarding career experience. If this sounds like you, we would love to hear from you!

Responsibilities

• Act as the primary contact for Nordic-speaking customers through various channels, including phone, email, and chat.
• Provide accurate information about the company’s products and services while efficiently resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document all customer interactions accurately in the system.
• Collaborate with team members to enhance service quality and overall customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure quality and compliance in service delivery.

• Fluency in at least one Nordic language (Norwegian, Danish, Swedish, or Finnish) and English, both written and spoken
• Previous experience in customer support is advantageous, but not mandatory
• Strong communication and interpersonal skills
• Problem-solving abilities with a focus on customer satisfaction
• Ability to work independently and effectively manage your time
• Familiarity with customer service software and tools is preferred
• Stable internet connection and an appropriate home office setup
• A positive attitude, eagerness to learn, and adaptability to new challenges
• Flexibility to work various shifts as needed

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )