Norwegian Speaking Customer Support for Famous Streaming Video Platform

Patrique Mercier Recruitment is currently seeking a Norwegian Speaking Customer Support professional for an exciting opportunity with a famous streaming video platform. As a Norwegian Speaking Customer Support representative, you will have the opportunity to provide excellent customer support services to Norwegian-speaking users of the platform.

As a member of the customer support team, you will be responsible for assisting users with their inquiries, troubleshooting technical issues, and ensuring a positive customer experience. Your role will involve providing timely and accurate information, resolving customer concerns, and maintaining customer satisfaction.

Our client values outstanding customer service and offers a supportive and collaborative work environment. By joining our client's team, you will have the chance to work with a renowned streaming video platform and contribute to the success of the company.

Responsibilities

• Provide excellent customer support to Norwegian-speaking users
• Assist users with inquiries and troubleshoot technical issues
• Resolve customer concerns and ensure customer satisfaction
• Maintain detailed records of customer interactions
• Collaborate with team members to enhance the customer support experience
• Adhere to company policies and guidelines

• Fluency in Norwegian and English, both written and spoken
• Prior experience in customer support or a related field
• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and provide effective solutions
• Strong problem-solving abilities and attention to detail
• Technical knowledge and familiarity with streaming platforms is a plus
• Proficient in using computer systems and software applications

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )