Polish Speaking Online Community Support for Video Streaming Services

Patrique Mercier Recruitment is seeking a Polish Speaking Online Community Support professional to help enhance user experiences for a leading video streaming service. This role involves actively engaging with the online community, resolving inquiries, and delivering top-notch customer support to Polish-speaking users. If you are enthusiastic about digital media and have a knack for communication, this position presents a fantastic opportunity to work in a dynamic and multicultural environment!

Responsibilities

• Provide exceptional customer support to Polish-speaking users across various platforms.
• Address and resolve user inquiries related to the video streaming services.
• Monitor and engage with users on social media and community forums.
• Collaborate with cross-functional teams to enhance service delivery.
• Document user interactions and contribute insights for continual service improvements.
• Stay informed on industry trends and platform updates to effectively assist users.

• Fluency in Polish and English, both written and verbal.
• Strong customer service and communication skills.
• Experience in online community management or customer support is a plus.
• Ability to multitask and manage inquiries in a fast-paced environment.
• Excellent problem-solving skills with attention to detail.
• Interest in and familiarity with video streaming services and digital media.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )