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Danish Speaking Customer Service for the Electronics Company - Remote in Greece

Are you a Danish speaker looking for an exciting opportunity in customer service? Patrique Mercier Recruitment PT is pleased to present a remote position for a Danish Speaking Customer Service Representative with a leading electronics company, based in Greece! This is a fantastic chance to combine your language skills with a passion for technology while working in a flexible environment.

In this role, you will provide exceptional support to Danish-speaking customers, assisting them with their inquiries and ensuring a smooth experience with their electronic products. Your responsibilities will involve troubleshooting issues, providing product information, and addressing customer concerns with professionalism and care. If you are customer-oriented and thrive in a remote setting, we would love to have you on our team!

Responsibilities

  • Deliver outstanding customer service to Danish-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to electronic products and services.
  • Troubleshoot and resolve customer issues efficiently to enhance satisfaction.
  • Maintain a thorough understanding of product features to provide accurate guidance.
  • Document customer interactions and gather feedback for ongoing improvements.
  • Work collaboratively with team members to elevate the customer experience.
  • Participate in training and development initiatives to enhance your knowledge and skills.
  • Fluency in Danish (both spoken and written) with excellent communication skills.
  • Proficient in English, both spoken and written.
  • Previous experience in customer service, particularly in the electronics field, is preferred.
  • Strong problem-solving abilities and a proactive approach.
  • Able to work independently and effectively in a remote environment.
  • A positive attitude and a commitment to providing excellent service.
  • Willingness to engage with the vibrant culture while based in Greece.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 24, 2024

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