Job details

Danish Speaking Customer Service for the Electronics Company - Remote in Greece

Are you a Danish speaker looking for an exciting opportunity in customer service? Patrique Mercier Recruitment PT is pleased to present a remote position for a Danish Speaking Customer Service Representative with a leading electronics company, based in Greece! This is a fantastic chance to combine your language skills with a passion for technology while working in a flexible environment.

In this role, you will provide exceptional support to Danish-speaking customers, assisting them with their inquiries and ensuring a smooth experience with their electronic products. Your responsibilities will involve troubleshooting issues, providing product information, and addressing customer concerns with professionalism and care. If you are customer-oriented and thrive in a remote setting, we would love to have you on our team!

Responsibilities

Deliver outstanding customer service to Danish-speaking clients via phone, email, and chat.
Assist customers with inquiries related to electronic products and services.
Troubleshoot and resolve customer issues efficiently to enhance satisfaction.
Maintain a thorough understanding of product features to provide accurate guidance.
Document customer interactions and gather feedback for ongoing improvements.
Work collaboratively with team members to elevate the customer experience.
Participate in training and development initiatives to enhance your knowledge and skills.

Fluency in Danish (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Previous experience in customer service, particularly in the electronics field, is preferred.
Strong problem-solving abilities and a proactive approach.
Able to work independently and effectively in a remote environment.
A positive attitude and a commitment to providing excellent service.
Willingness to engage with the vibrant culture while based in Greece.