German Speaking Customer Support Representative - Remote in Greece

Patrique Mercier Recruitment PT is excited to offer a fantastic opportunity for a German Speaking Customer Support Representative - Remote in Greece! This role is perfect for those who wish to enjoy the flexibility of remote work while contributing to a dynamic team in a beautiful setting.

In this position, you will be responsible for providing exceptional support to our German-speaking clients, addressing their inquiries and ensuring a seamless customer experience. If you have a passion for customer service and are looking to work in a remote role with an exciting company, we would love to hear from you!

Responsibilities

• Offer outstanding customer support to German-speaking clients through various communication channels.
• Handle customer inquiries efficiently, providing quick and effective resolutions.
• Manage technical issues with empathy and professionalism.
• Maintain a thorough understanding of company products and services to assist clients effectively.
• Document customer interactions for record-keeping and future improvements.
• Collaborate with team members to enhance overall service quality.
• Participate in regular training sessions to develop your skills and knowledge.

• Fluent in German (both spoken and written) with excellent communication skills.
• Proficient in English for effective internal communication.
• Previous experience in customer support or a similar role is beneficial.
• Strong problem-solving skills and the ability to manage diverse customer inquiries.
• Able to thrive in a remote working environment while staying organized and self-motivated.
• Friendly and professional demeanor with a strong focus on customer satisfaction.
• Eligibility to work remotely from Greece while embracing the local culture.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )