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German-Speaking Technical Support | Remote + Fully Paid Relocation to Greece image - Rise Careers
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German-Speaking Technical Support | Remote + Fully Paid Relocation to Greece

Patrique Mercier Recruitment PT proudly presents a fantastic opportunity for a German-Speaking Technical Support Specialist, with the option to work remotely and fully paid relocation to Greece! This position is ideal for those who are enthusiastic about technology and customer support, and who want to embrace a vibrant lifestyle in Greece.

In this role, you will be the primary point of contact for our German-speaking clients, assisting them with technical issues related to our products and services. Your responsibilities will include troubleshooting, providing effective solutions, and ensuring customer satisfaction. If you are driven and eager to make a positive impact, we would love to see your application!

Responsibilities

  • Provide high-quality technical support to German-speaking customers across various platforms.
  • Identify and resolve technical issues with efficiency through phone, email, and chat.
  • Guide clients in using our products effectively to ensure maximum benefit.
  • Document all support interactions and solutions to foster continuous improvement.
  • Work closely with internal teams to escalate complex issues and enhance client satisfaction.
  • Participate in ongoing training to expand your technical knowledge and skills.
  • Fluent in German (both verbal and written), with strong communication skills.
  • Proficient in English, both spoken and written.
  • Previous experience in technical support or customer service is preferred.
  • Strong analytical and troubleshooting capabilities.
  • Ability to work well in a fast-paced, customer-oriented environment.
  • A proactive approach and a genuine desire to assist customers.
  • Willingness to relocate to Greece, with all relocation expenses fully covered by the company.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 16, 2024

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