Spanish Speaking Customer Support in the Social Media Sector Remote in Greece

Patrique Mercier Recruitment PT is excited to announce a wonderful opportunity for a Spanish Speaking Customer Support Representative in the dynamic social media sector. This remote role, based in Greece, allows you to work with an innovative team while providing essential support to our Spanish-speaking clients.

In this position, you will handle customer inquiries, resolve issues, and ensure an exceptional user experience. If you are passionate about social media and have a strong commitment to customer service, we invite you to join our team!

Responsibilities

• Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat.
• Efficiently resolve customer inquiries and technical issues in a timely manner.
• Maintain comprehensive knowledge of our social media platform to deliver accurate guidance.
• Document customer interactions to help inform improvements and best practices.
• Collaborate with colleagues to enhance customer satisfaction and engagement.
• Participate in continuous training to stay updated on product features and policies.

• Fluent in Spanish (both spoken and written) with excellent communication skills.
• Proficient in English, both written and spoken.
• Prior experience in customer support, especially in the tech or social media sector, is an advantage.
• Strong problem-solving abilities with a focus on user satisfaction.
• A friendly, adaptable attitude that fosters positive client interactions.
• Ability to thrive in a fast-paced, remote work environment.
• Willingness to work from Greece and embrace the local culture.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )