Job details

Swedish Speaking Customer Support for Transportation Services - Remote in Greece

Patrique Mercier Recruitment PT is excited to present an excellent opportunity for a Swedish Speaking Customer Support Representative specializing in transportation services, offered as a remote position based in picturesque Greece! This role allows you to provide vital support to clients while enjoying the flexibility of remote work.

As a Swedish Speaking Customer Support Representative, you will assist customers with inquiries regarding our transportation services, troubleshoot issues, and ensure a high level of satisfaction with every interaction. If you are passionate about customer service and the transportation sector, we want to hear from you!

Responsibilities

Provide exceptional customer support to Swedish-speaking clients via phone, email, and chat.
Address and resolve inquiries related to transportation services promptly and professionally.
Maintain a thorough understanding of our transportation offerings to provide accurate information.
Document customer interactions to identify trends and enhance service quality.
Collaborate with team members to improve the overall customer experience.
Engage in ongoing training to stay updated on service features and best practices.

Fluent in Swedish (both spoken and written) with excellent communication skills.
Proficient in English, both written and spoken.
Previous experience in customer support, particularly in the transportation sector, is advantageous.
Strong problem-solving abilities focused on ensuring customer satisfaction.
A friendly and professional demeanor that supports positive client interactions.
Ability to work effectively in a dynamic, remote work environment.
Willingness to work in Greece and embrace the local culture while working remotely.