Italian Speaking Search Engine Customer Consultant - Remote in Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for an Italian Speaking Search Engine Customer Consultant to work remotely from Greece. In this role, you will be the primary support for Italian-speaking customers, assisting them with their inquiries related to search engines and providing expert guidance on optimizing their online presence. If you are passionate about customer service and have a knack for digital solutions, we would love to hear from you!

Responsibilities

• Assist Italian-speaking customers through phone, email, and chat regarding their search engine questions and issues.
• Manage customer account inquiries, troubleshoot problems, and offer optimization strategies.
• Ensure all customer interactions and resolutions are accurately documented in our CRM system.
• Work collaboratively with technical teams to address more complex customer challenges.
• Stay informed about search engine updates and features to provide timely and relevant assistance.
• Enhance customer satisfaction by delivering effective solutions and fostering positive relationships.

• Proficiency in Italian and English; additional language skills are an asset.
• Experience in customer service or a similar client-facing role, ideally within digital services.
• Excellent communication and interpersonal skills.
• Ability to effectively prioritize and manage multiple customer inquiries.
• Familiarity with CRM tools and strong computer literacy.
• A genuine interest in search engine technology and online marketing practices.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )