Spanish Speaking Customer Service Banking - Remote in Greece

Patrique Mercier Recruitment is thrilled to announce an excellent opportunity for a Spanish Speaking Customer Service Representative in the Banking Sector, allowing you to work remotely from Greece. In this role, you will provide outstanding support to our Spanish-speaking clients by assisting them with their banking inquiries and ensuring they have a smooth banking experience. If you have a passion for customer service and are eager to make a positive impact in the financial lives of our clients, this position is for you!

Responsibilities

• Deliver exceptional customer service to Spanish-speaking clients regarding banking products, services, and inquiries.
• Assist customers with account management, transaction requests, and problem resolution.
• Accurately document and track customer interactions in the CRM system for effective follow-up.
• Coordinate with other banking teams to ensure quick and effective resolution of customer issues.
• Keep up to date with banking products, compliance regulations, and trends to provide informed assistance.
• Build and maintain strong relationships with clients through proactive and effective communication.

• Fluency in Spanish and English; knowledge of additional languages is a plus.
• Previous experience in customer service, preferably in banking or financial services.
• Excellent communication and relationship-building skills.
• Proficient in CRM systems and standard office software.
• Strong focus on detail and the ability to handle sensitive customer information responsibly.
• Self-motivated and capable of working effectively in a remote environment while managing multiple priorities.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras