Spanish Speaking Customer Service for High-End Coffee Machines Remote in Greece

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Spanish Speaking Customer Service Representative for High-End Coffee Machines, with a remote work option in Greece. In this role, you will provide exceptional support to Spanish-speaking customers who are passionate about premium coffee products. Your expertise will be invaluable in helping clients navigate their inquiries, troubleshoot any issues, and ensure a delightful coffee-making experience. If you thrive in a customer-centric role and have a love for high-quality coffee, we would love to hear from you!

Responsibilities

• Provide outstanding customer service to Spanish-speaking clients regarding high-end coffee machines.
• Assist with customer inquiries, product troubleshooting, and after-sales support.
• Document customer interactions accurately in the CRM system for consistent follow-up.
• Collaborate with technical teams to address complex customer issues swiftly and effectively.
• Educate customers on product features and provide recommendations to enhance their coffee experience.
• Maintain high levels of customer satisfaction through personalized service and support.

• Fluency in Spanish and English; knowledge of additional languages is advantageous.
• Previous experience in customer service, especially with high-end consumer products.
• Excellent communication and interpersonal skills.
• Technical aptitude with coffee machines or similar appliances is a plus.
• Proficiency with CRM systems and basic computer applications.
• Ability to work independently in a remote setting while managing customer inquiries efficiently.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras