Job details

Spanish Speaking Customer Service for the Top Electronics Company Remote Greece

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Spanish Speaking Customer Service Representative for one of the top electronics companies, with a remote work option from Greece. In this important role, you will provide exceptional customer support to Spanish-speaking clients, assisting them with inquiries related to a wide range of electronic products and services. Your dedication to customer satisfaction and your ability to resolve issues effectively will play a vital role in enhancing the overall client experience. If you are passionate about technology and customer service, we would love to have you on board!

Responsibilities

Provide outstanding customer service to Spanish-speaking customers via various communication channels.
Assist customers with product inquiries, troubleshooting, and complaints to provide effective solutions.
Document customer interactions accurately in the CRM system for seamless follow-up and record management.
Collaborate with technical support teams and other departments to ensure comprehensive customer service.
Stay updated on product offerings, promotions, and technological advancements to inform customers effectively.
Build and maintain strong relationships with customers, fostering loyalty and satisfaction.

Fluency in Spanish and English; proficiency in additional languages is an advantage.
Experience in customer service, preferably in the electronics or technology sector.
Strong communication and problem-solving skills.
Comfortable using CRM systems and basic computer applications.
Detail-oriented with excellent organizational skills.
Able to work independently and manage time effectively in a remote environment.