Spanish Speaking Customer Support for the Banking Industry - Remote in Greece

Patrique Mercier Recruitment is thrilled to present a fantastic opportunity for a Spanish Speaking Customer Support Representative in the Banking Industry, with the flexibility to work remotely from Greece. In this role, you will assist Spanish-speaking clients with their inquiries related to banking products and services, ensuring a high standard of customer service. If you possess strong communication skills and are passionate about helping customers navigate their financial needs, we invite you to apply!

Responsibilities

• Provide high-quality customer support to Spanish-speaking clients through various channels, including phone, email, and chat regarding banking inquiries.
• Assist customers with account management, transactions, and product information effectively.
• Troubleshoot and resolve customer issues and complaints promptly to enhance satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with internal teams to ensure efficient service delivery and problem resolution.
• Stay informed on banking products, services, and regulations to provide accurate assistance to clients.

• Fluency in Spanish and English; knowledge of additional languages is an asset.
• Experience in customer support, particularly in the banking or financial sector.
• Strong communication and interpersonal skills.
• Ability to analyze problems and provide effective solutions.
• Familiarity with CRM systems and basic computer applications.
• Self-motivated and capable of working independently in a remote environment.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras