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HR Generalist

Patterns Behavior Services is hiring an HR Generalist in North Conway!

SUMMARY:

The Human Resource Generalist completes administrative duties for human resources. This role will assist with the ongoing maintenance of record-keeping, file maintenance, new hire onboarding/offboarding, HRIS entry, COVID-19 compliance tracking and guidance, maintain positive employee relations and other related duties.

DUTIES AND RESPONSIBILITIES:

Responsibilities include, but are not limited to:

● Assists with all internal and external HR related inquiries or requests.

● Assists in provide guidance and clarification on HR policies.

● Maintain compliant COVID-19 records (i.e., vaccination tracking as needed, positive tests).

● Provide county level compliant COVID-19 guidance to employees.

● Assists with efficient day-to-day implementation and operation of the HR policies and best

practices.

● Assists in providing high-quality advice and service to management on daily employee

relations, compensation, performance management, and legal compliance issues.

● Collects, enters and maintains employee meta data in HRIS and other employee platforms.

● Partners with recruiting and training team to support a seamless onboarding and training

transition for assigned new hires.

● Assists with performance management procedures.

● Assists in the accuracy in record-keeping of new, current, and exiting staff.

● Assist with employee relations matters by being the first point of contact for employees and

partnering with the Director to resolve.

● Participates in HR investigations as needed as a witness and/or taking notes.

● Assists employee offboarding, separations, and related paperwork in accordance with state

and federal regulations.

● Assists in the completion of accreditation tasks and responsibilities

● Creates a compassionate and efficient culture.

● Completes work accurately and timely, meeting deadlines.

● Maintains positive, productive, and collaborative working relationships with staff, clinical

team and management.

● Maintains a respectful and integral working environment.

● Maintains confidentiality of PHI and other privileged information.

● Performs other responsibilities as assigned.

QUALIFICATIONS & SKILLS:

● Must be at least 18 years of age, required

  • Must have High School Diploma, or equivalent, required

● Background and fingerprinting clearance, Required

● Human resources or administrative experience

PERFORMANCE MEASUREMENT:

Performance will be measured based on the implementation of the following:

● Job description roles and responsibilities

● Attendance and cancelation guidelines

● Ability to accurately collect and maintain data

● Maintains professionalism

● Adherence and encouragement to safety and health standards

● Communication with clients, families, peers and supervisors

● Building positive relationships with clients, families, peers and supervisors

● Contributing to a positive and respectful working environment

SKILLS & KNOWLEDGE:

● Effective communication skills, both oral and written

● Proficient in reading and mathematical skills

● Familiarity with electronic devices, ie tablets, cell phones, computers

● Effective problem solving and critical thinking skills

● Ability to self-motivate and self-manage

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
What You Should Know About HR Generalist, Patterns Behavioral Services, Inc.

If you're looking to make a meaningful impact in the HR space, Patterns Behavior Services is excited to announce the opening for an HR Generalist! Located in North Conway, this position is all about being the go-to person for human resources and employee relations. You'll dive into a variety of crucial tasks, from assisting with onboarding new hires to maintaining accurate records in our HRIS system. You will be actively involved in fostering a positive workplace culture, addressing employee inquiries, and ensuring compliance with COVID-19 guidelines. Your day-to-day responsibilities will also include managing employee performance procedures, providing guidance on HR policies, and actively participating in employee relations matters. This is not just a job; it's a chance to be part of a dynamic team where your contributions truly matter. We're looking for someone with effective communication skills and a strong background in HR or administration. Attention to detail and the ability to maintain confidentiality are vital in this role. We believe in building positive relationships at work, and you're going to be a key part of that! Who wouldn't want to work where they can promote a respectful and collaborative environment? If you’re ready to take on the challenge and help shape a compassionate culture within our organization, which offers great benefits like health and dental insurance, among others, then we’d love for you to apply for the HR Generalist position at Patterns Behavior Services today!

Frequently Asked Questions (FAQs) for HR Generalist Role at Patterns Behavioral Services, Inc.
What are the primary responsibilities of the HR Generalist at Patterns Behavior Services?

As an HR Generalist at Patterns Behavior Services, your core responsibilities will include assisting with HR inquiries, maintaining COVID-19 compliance records, facilitating employee onboarding and offboarding processes, and providing high-quality support to management regarding employee relations and compliance issues. This position plays a crucial role in fostering a positive work environment and ensuring that HR policies are effectively implemented.

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What qualifications are required for the HR Generalist role at Patterns Behavior Services?

To be considered for the HR Generalist position at Patterns Behavior Services, you must have at least a high school diploma or equivalent, be at least 18 years of age, and possess relevant human resources or administrative experience. Additionally, background checks and fingerprinting clearance are required to ensure the safety and security of our working environment.

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How does the HR Generalist at Patterns Behavior Services maintain employee relations?

The HR Generalist plays a vital role in maintaining employee relations at Patterns Behavior Services by being the first point of contact for staff inquiries and concerns. You'll work closely with the Director to resolve issues and facilitate a respectful workplace atmosphere, ensuring open communication. Your proactive support and involvement in performance management will also contribute to fostering strong employee relationships.

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What skills are essential for the HR Generalist position at Patterns Behavior Services?

Essential skills for the HR Generalist role at Patterns Behavior Services include effective communication abilities, strong problem-solving and critical thinking skills, proficiency with electronic devices, and attention to detail. Having a self-motivating attitude will also be important as you navigate the diverse responsibilities of the position while maintaining confidentiality.

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What types of benefits does Patterns Behavior Services offer for the HR Generalist role?

Patterns Behavior Services offers a competitive benefits package for the HR Generalist position, including health and dental insurance, vision insurance, and paid time off. By joining our team, you will not only find a fulfilling career but also great support for your overall well-being.

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Common Interview Questions for HR Generalist
How do you handle conflicts in the workplace as an HR Generalist?

Handling workplace conflicts requires a neutral and empathetic approach. As an HR Generalist, you should listen to both parties involved, gather information, and work on mediation to reach a resolution. Show that you value a positive work environment and are committed to finding solutions that benefit the team.

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Can you describe your experience with onboarding new employees?

In discussing your experience with onboarding, focus on specific processes you've managed, such as completing documentation, training new hires, and making them feel welcome. Highlight your organizational skills and your ability to foster a sense of belonging as part of the onboarding experience.

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What HR software have you used in the past?

When answering this question, provide a list of HRIS systems you've used before, detailing your proficiency with data entry, reporting features, and any analytical abilities you've practiced. Emphasize your adaptability to new technologies as well.

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How do you ensure compliance with HR policies?

To ensure compliance with HR policies, I focus on continuous learning and keeping up to date with any changes in legislation. In practice, I would regularly review policies, conduct training sessions, and ensure that employees have access to policy documents.

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How would you handle a situation where an employee is not following company policies?

When handling policy violations, I believe in addressing the situation promptly and privately. I'd first gather all relevant facts and then have a candid conversation with the employee to understand their perspective, ensuring they are aware of the policies and the importance of adhering to them.

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What steps do you take to maintain employee confidentiality?

Maintaining employee confidentiality is critical in HR. I make it a priority to only share sensitive information with authorized personnel and to use secure systems for storing and processing data. I also remind my team of the importance of confidentiality to foster a culture of trust.

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How do you approach employee training and development?

My approach to employee training and development is proactive. I assess current skill levels, identify areas for growth, and collaborate with department heads to implement effective training programs that align with both employee goals and organizational needs.

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Describe a time when you had to implement a new HR policy.

When implementing a new HR policy, I conducted thorough research and gathered feedback from team members to understand concerns. I then communicated the benefits of the new policy to the staff and held training sessions to ensure everyone was on board and understood their responsibilities.

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How do you keep your HR knowledge current?

To stay current in HR, I actively follow relevant industry blogs, participate in online webinars, and attend training workshops. Networking with other HR professionals also allows me to share best practices and stay informed about emerging trends in human resources.

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What strategies do you use to promote a positive work culture?

To promote a positive work culture, I focus on transparency and communication. I encourage team-building activities and provide regular feedback to staff. Recognizing employee achievements goes a long way in fostering morale and creating a supportive environment.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 31, 2024

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