Employee Community & Communications Mgr
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
As an Employee Comms and Engagement Manager for PayPal’s NY and East Coast offices, you will cultivate a meaningful employee experience and culture for our employees.You will drive internal events and communications to connect and inspire our employees to do their best work and bring our PayPal vision to revolutionize commerce to life. You will be an advisor and enabler for key stakeholders, partners, and community groups at our sites. You will also drive effective employee communications and engagement initiatives laddering up to our enterprise strategy and business priorities.
This role is critical to ensuring employees are informed about our initiatives and programs, engaged in our culture and community, and inspired by the role they play in furthering PayPal’s vision and values.
Job Description:
What you will do:
Drive our employee volunteer program and engagement around our social impact priorities in partnership with key stakeholders.
Own the local employee events and programming for the New York and East Coast offices, including planning and execution of initiatives on-site, in alignment with our global and regional site engagement strategy
You will also own the sites’ local communications channels, including the site newsletters, Slack channel, and other email messages
You will develop and execute promotional materials for site and regional communications (e.g., webpages, newsletters, posters, signage, etc.), manage budgets, and maintain relationships with external vendors.
You will serve as a key advisor to local Site Leaders, supporting their leadership and management of the site.
Build and nurture influential partnerships with key business stakeholders both locally and regionally. You will help facilitate key local partnerships, including with Real Estate and Facilities, HR, executive leaders, ERG and Community teams, and local culture volunteers. This will include leading local councils bringing together these cohorts.
Bring your knowledge and experience to maintain and build on the Employee Comms and Community Center of Excellence and enablement models for global, regional, and site communications, with guidelines, processes, and reviews, along with customizable templates and materials.
Measure the impact of site experiences and communications in driving overall employee engagement.
Qualities of the right candidate for this role:
A minimum of five years of experience in employee engagement and communications for a dispersed and cross-functional audience
Excellent writer, who can make and can articulate complex ideas simply, creatively, and with heart. Creative and engaged in new forms of digital content and communications channels.
Passion for driving understanding of business strategy and priorities and building community and sense of belonging among employees.
Comfortable and effective in serving as a strategic communications partner to senior leaders; able to confidently offer ideas and negotiate communication plans, both verbally and in writing.
Extremely proactive in identifying needs and adopting a solution-oriented mindset to address them.
Highly flexible and able to prioritize multiple projects and deadlines to execute well in a fast-paced, rapidly evolving organization.
Able to embrace ongoing change, pivot quickly, and effectively deliver against tight deadlines; demonstrate flexibility, resilience, and grace under pressure.
Enjoy both strategizing and “rolling up your sleeves” to execute plans.
Diplomatic, with the ability to identify and manage organizational and cultural sensitivities.
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$82500 to $187990For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Average salary estimate
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Are you ready to make a difference in a dynamic workplace? Join PayPal as an Employee Community & Communications Manager in New York City! This role is all about cultivating a vibrant employee experience and enhancing our workplace culture. At PayPal, we’ve been at the forefront of revolutionizing commerce for over 25 years, and we would love for you to help drive that mission forward. Your primary goal will be to create engaging internal events and effective communications that inspire our diverse workforce to do their best work. You’ll be closely collaborating with stakeholders and community groups to bring our vision to life. From managing the local employee volunteer program to overseeing communication channels like site newsletters and Slack, your creativity will shine as you produce promotional materials and collaborate with local leaders. You will also measure the impact of our initiatives on employee engagement, helping to ensure everyone feels informed and connected. If you’ve got at least five years of experience in employee engagement and are passionate about fostering a sense of belonging, this is the job for you! PayPal champions teamwork, kindness, and innovative ideas, so come join us in creating an inclusive workplace that sets the stage for our employees to flourish!
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At PayPal (Nasdaq: PYPL), we put people at the center of everything we do. Founded in 1998, we continue to be at the forefront of the digital payments revolution, last year we processed 4 billion payments, of which 1 billion were made on mobile d...
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