Account Executive, Enterprise

As an Account Executive, you will manage the end-to-end sales process, which includes developing and executing strategic account plans, generating and qualifying leads, and leading the entire enterprise sales lifecycle. You'll also build strong relationships with key stakeholders and communicate effectively to negotiate and close multi-year contracts while ensuring customer success.

To be successful in the Account Executive role at Peach, you should have at least 3 years of SaaS sales experience, particularly in a closing role. A comprehensive understanding of the lending and credit sector is essential, alongside the ability to engage with multiple stakeholders within an enterprise and manage complex sales processes strategically.

The sales cycle for the Account Executive at Peach typically ranges from 6 to 12 months, which requires a balance of long-term strategy and short-term execution. You'll be responsible for navigating this cycle by proactively engaging potential customers, gathering insights into their pain points, and collaborating with internal teams to execute strategic plans tailored to each enterprise client's needs.

At Peach, Account Executives are supported by a collegial work environment and closely partnered with our customer experience organization. This collaboration is crucial for ensuring that customers achieve ongoing success with our innovative loan management platform, enabling you to build trust and effective long-term relationships.

As an Account Executive at Peach, you'll enjoy a range of benefits, including the flexibility to work remotely from anywhere in the US, comprehensive healthcare coverage, gym memberships, and commuter benefits. The supportive atmosphere combined with a competitive salary package makes Peach an excellent place to advance your career.

In approaching a strategic account plan, I focus on understanding the specific needs and pain points of the client. My process includes assessing their current situation, defining clear objectives, and outlining actionable steps while also identifying potential risks and opportunities to ensure a tailored approach.

One challenging sales scenario involved a client with numerous stakeholders who had conflicting objectives. I overcame this by initiating open communication with all parties, facilitating discussions to identify common goals, and leveraging my negotiation skills to align interests, ultimately leading to a successful closure.

I believe in a multi-faceted approach to lead generation. This includes leveraging industry networks, utilizing social media platforms for outreach, attending relevant industry conferences, and employing targeted campaigns through email marketing. I also value referrals from existing clients as a key lead source.

Maintaining relationships with key stakeholders involves consistent communication and follow-ups. I prioritize understanding their evolving needs and proactively offer support. Frequent check-ins, providing valuable insights, and ensuring alignment over the project's lifecycle helps strengthen these connections.

Preparation for a sales presentation starts with extensive research into the prospective client, understanding their business challenges, and having a firm grasp of how our solutions can meet their needs. I create a structured, engaging presentation while practicing to ensure clear communication and anticipate potential questions.

I view objections as invaluable feedback. When an objection arises, I listen attentively to understand the concern, respond empathetically, and address the issue with factual information. This approach allows me to clarify misunderstandings and provide solutions that align with the client's interests.

Teamwork is critical in sales, especially in complex sales environments. I collaborate closely with marketing, customer experience, and product teams to align our efforts, share insights, and ensure a seamless customer journey. This integrated approach bolsters our ability to meet client needs effectively.

Post-sale, I prioritize a smooth transition to our customer experience team, ensuring that they understand the client's goals and expectations. I check in with clients regularly to offer support, gather feedback, and address any issues swiftly. My focus is on building lasting relationships that drive ongoing success.

I track several key metrics to gauge sales performance, including sales cycle length, conversion rates, and deal size. Additionally, I analyze customer feedback and satisfaction scores to assess the impact of my sales efforts, making adjustments to strategies as necessary.

Balancing urgency with long-term relationship building requires a strategic mindset. I prioritize immediate customer needs while keeping an eye on long-term goals, ensuring my interactions are responsive yet thoughtful. This approach fosters trust and demonstrates professional commitment to their success.