Job details
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Technical Support Engineer - Mobile
Pendo is a growing startup focused on improving society's experience with software, seeking a Technical Support Engineer to provide consulting and support to customers.
Skills
- Empathy and passion for helping others
- Applied coding knowledge in Front End or API
- Strong reliability and teamwork
- Ability to learn and translate technical concepts for customers
- Conversational proficiency in English
Responsibilities
- Answer customer questions through the support queue
- Act as the voice of the customer to development organizations
- Debug customer issues and create reproducible test cases
- Take ownership of cases and ensure resolution
- Contribute to knowledge documentation
Education
- Computer science degree or coding school background
- Relevant coursework in technology or software development
Benefits
- Competitive salary
- Access to diverse technologies and clients
- Dynamic and fun company culture
To read the complete job description, please click on the ‘Apply’ button
By
Pendo
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
SALARY RANGE
$85,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 9, 2024
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