Job details

People and Culture Business Partner

Job Title: People and Culture Business Partner

Focus: Warehouse

Reports to: Head of People and Culture, Reno

Location: Reno, NV

COVID-19 Vaccinations: Patagonia requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.

As a People and Culture Business Partner, you will shape the experience and careers of 1,000+ employees in our distribution center, customer experience, global wholesale department, additional Reno-based functions, and populations of our remote workforce. As a key business partner, this position advises and supports managers on strategic issues and assists managers with the implementation of high performing people and culture practices. It also works to build and sustain trust and collaboration with employees at all levels and across Reno departments to inspire engagement and commitment to a thriving workplace. Critical practices which this position support are: organizational assessment and design, talent assessment and succession planning, compensation, career guidance and performance management, and elevating and supporting Patagonia’s Justice and Antiracism strategy.

As a company whose Mission is to Save Our Home Planet, this work will be deeply influential in shaping the employee experience and culture.

What You’ll Do

Strategy and Communication

Understand how our Reno business units work and engineer solutions for success in line with business goals.
Serve as a thought partner and trusted advisor for the leaders and managers in the areas you serve.
Provide guidance on organization design, workforce, and succession planning.
Evolve our culture using ongoing feedback loops (including the use of employee surveys) for employees and managers.
Frequently listen to employees and act on results.
Review and leverage metrics, dashboards, and data to manage the progress of People and Culture programs and initiatives.

Employee Relations

Using strong coaching and conflict resolution skills to ensure all employee relations issues are managed objectively with confidentiality, equity, and fairness.
Meet regularly with employees who request guidance or coaching.
Serve as a balanced employee advocate.

Development and Performance Management

Ensure clear professional development pipelines (formal and informal) and that all employees understand their path for growth and how to get to the next step.
Execute ongoing (e.g. annual, bi-annual) performance plan process that supports individual and group goal setting and individual performance tracking.
Ensure systems and communication that holds people accountable for performance.
Utilize performance management practices, as necessary, such that expectations and outcomes are clear for employees (coaching, counseling, career development, disciplinary actions).

Culture and Experience Management

Drive the experience for all employees and ensure behavior of leaders and colleagues fully aligns with culture.
Support and promote a culture in which each person can bring their whole self to work safely and as completely as possible, regardless of their identity.
Support a culture of ongoing and transparent feedback.
Leverage insights from surveys to prioritize actions to improve the experience.

Advocate for and serve as liaison on company-wide HR needs

Partner with Enterprise learning and development team to facilitate management, leadership, equity and inclusion, and compliance training.
Partner with Enterprise learning and development team to deliver training; build and facilitate training as needed for the unique needs of the businesses they support.
Partner with Compensation team to ensure equitable pay in hiring, annual increases, incentives, and promotions. Work with Compensation to provide transparent communication so all employees understand their compensation.

Justice and Antiracism

Ensure that managers are accountable for Patagonia’s justice and antiracism goals and expectations related to people and their teams.
Provide cross-cultural coaching and support for leadership and employees.
Competently advise managers on topics such as bias and equitable people practices.

Policies and Procedures

Monitor and ensure compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
Provides HR policy guidance and interpretation.

Who you are:

Strategic: able to think big picture and drive work accordingly.
Leader: act as a thought leader, build trusted relationships, influence decisions and drive urgency on critical priorities.
Influential: able to communicate through complicated matters, builds trust easily and gets buy in from partners.
Strong Communicator: excellent communication and presentation skills.
Emotionally intelligent: high level of self-awareness, empathy, and interpersonal skills.
Inclusive: deeply experienced in collaborating with others across difference.
Passionate: cares deeply about people practices and saving our home planet.
Self-reflective: Acknowledge own's experience and experiences of other.

Experience you bring:

8+ years in human resources experience supporting warehouse teams in an in-person environment.
Bilingual preferred - Spanish and English fluency
Proven ability to collaborate with business leaders to develop strategic and tactical plans for organizational engineering, culture, and people development within warehouse, call center and remote worker environments.
Working knowledge of employment law, state and federal rules and regulations and their applications in warehouse, call center and remote worker environments.
Experience in developing and facilitating the integration of justice and antiracism throughout organizational policies, practices, management, and culture.
Strong computer skills with experience in using HRIS systems, Excel, Word, Outlook.
Demonstrated emotional intelligence, humility, cultural competence, feedback skills, and the ability to sustain trusted relationships with a wide array of people.
The highest ethical standards and discretion.
Highly skilled communicator, speaker, and facilitator with experiencing training and coaching on management skills, equity, feedback, and conflict resolution. Spanish fluency a plus.
Flexibility and experience working in a fast-paced, dynamic environment while exercising effective judgment in challenging situations and remaining calm under pressure.
Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility.

Compensation

Pay range: $95,226 - $158,639

Hiring range: $135,000 - $145,000

At Patagonia, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate’s skills and capabilities for the job compared with expectations for the position.

Employee Conduct

It is the responsibility of every employee to contribute to a positive and equitable work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

By Patagonia

Patagonia’s Mission Statement: Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.

6 jobs

INDUSTRY

Sporting Goods Stores

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Reno, NV

DATE POSTED

July 23, 2023