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Performance Monitoring Specialist - Hybrid of Choice

Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.

At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

Duties / Responsibilities

  • Install, configure and maintain software tools used for performance and availability monitoring and alerting, in support of enterprise business applications and services.
  • Collaborate with development and infrastructure teams to deploy and maintain performance monitoring agents and scripts.
  • Collaborate with development and infrastructure teams to identify and resolve issues impacting business service performance or availability.
  • Collaborate with development and infrastructure teams to maintain an accurate and comprehensive database of IT configuration items.

Education / Experience

  • BA/BS in Computer Science, Information Systems or related field, or equivalent knowledge acquired via work experience or other training.
  • Working knowledge of Windows and Unix operating systems, networks and databases. Experience with enterprise system management tools and/or application development a plus.
  • Strong analytical skill, effective communication skills and the ability to work independently and in teams.
  • Zero to three years of related IT work experience with system management tools.

Hybrid of Choice:

Independence has implemented a “Hybrid of Choice” model which provides our associates with the flexibility to choose whether to work remotely, work in the office every day, or work in the office on certain days at their discretion. However, management may require our associates to work from Independence’s physical office locations on certain occasions. This role is designated as a role that fits into the “Hybrid of Choice” model. While associates may work remotely, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.

Independence Blue Cross (IBC) provides health insurance and related services to some 2.2 million members in southeastern Pennsylvania and, through its subsidiaries, to more than 3 million people nationwide. The company's plans include Personal Cho...

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DATE POSTED
June 10, 2023

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