Deficiency Estimator

Job Title: Suppression Deficiency Estimator

Job Summary: 

We’re looking for a Suppression Deficiency Estimator to join our team! In this role, you’ll be responsible for identifying deficiencies in kitchen hood and suppression systems within existing customer accounts that have been flagged by field inspectors or documented reports. You'll also be responsible for promoting and selling products/services to address these deficiencies, while providing exceptional customer service and ensuring timely turnover completion. Meeting sales goals and revenue targets is an essential part of this position.

Compensation:

Hourly Pay: $26-28/hour (based on applicable skills and experience) + commission

Responsibilities:

Propose services for customers, collaborate with them on solutions, and complete turnover processes promptly. Ensure all inspections in Compliance Engine are reviewed and proposals are generated within 14 days of the inspection upload date.

Triage customer priorities to identify high-priority orders for timely completion.

Deliver high-quality service hand-offs, including turnover forms, clear scopes, and team-oriented communications.

Review all red tags in Compliance Engines daily.

Maintain accurate status tags in Compliance Engines and Service Trade on all red tags: “Reviewed,” “Proposed,” “Accepted,” and “Completed” (completed by billing coordinators).

Develop product knowledge on all Performance Systems products and services.

Educate customers on the differences in fire suppression and monitoring products and services.

Multitask and prioritize incoming deficiency requests.

Conduct site walks as needed for accurate quoting.

Qualifications:

1 to 3 years of sales experience in a related field with a strong record of achievement; knowledge of Suppression Systems is highly desirable.

Bachelor’s degree in a technical or business discipline or equivalent experience preferred.

Minimum of a high school diploma or equivalent.

Valid state-issued driver’s license with an acceptable driving record.

About Performance Systems Integration (PSI): Performance Systems Integration (PSI) is a leader in the Fire & Life Safety industry, serving customers throughout Washington, Oregon, Northern California, and Idaho. We provide a broad range of Fire & Life Safety programs and services, including monitoring, testing and inspecting, system maintenance, installations, and code compliance consultations. At PSI, we believe that taking care of our customers starts with taking care of our people, which is why we strive to be the best workplace in our industry.

Join our Team to Discover Your Potential and Make an Impact in YOUR Community.

At PSI, we’re more than just a workplace; we’re a community of driven individuals who believe in innovation, collaboration, and personal growth. When you become part of our team, you’re not just an employee—you’re a valued member of a dynamic, forward-thinking team.

Benefits and Perks:

Medical, Dental, and Vision Plans

Company-paid Life and Long-Term Disability Insurance

Health Savings Account with generous company contribution (HSA)

Flexible Spending Accounts for Medical and Dependent Care (FSA)

Employee Assistance Program (EAP)

Paid Time Off (PTO) plan

10 paid holidays per year

Safe Harbor 401(k) Retirement Plan with liberal company match

Training and Development Program

Annual Work Boot Allowance (Field Technicians)

Quarterly Employee Appreciation Events

Up-to-date vehicles (Field Technicians)

Company-provided hand tools (Field Technicians)

Additional PTO for Technicians who spend more than 16 nights out of town

PTO Yearly Cash Out for hourly, non-exempt employees

Employee Referral Bonus Program

Additional Information: Candidates selected for this position will undergo a background check, DMV record check (if applicable), and a pre-employment drug screen (if applicable) after a signed offer is received

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Equal Employment Opportunity Statement: Performance Systems Integration and our affiliates are Equal Employment Opportunity employers. We are committed to making employment decisions based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, family or parental status, family medical history, genetic information, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic in the locations where we operate.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact HR@psintegrated.com for reasonable accommodation as required by applicable law.