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Resort Associate - Lake Norman

Pet Paradise is looking for individuals with a passion for pets to join our team as a Resort Associate and provide care for our four-legged friends.

Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

$300 sign on bonus!! (Payable after 90 days of employment)

 

PERKS AND BENEFITS:

  • Opportunity for ADVANCEMENT! You will be eligible to apply for:
    • Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast!
    • Grooming Academy to become a Groomer!
    • STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager
    • Canine Training Program! Learn to become a dog trainer! (We are currently expanding this service across many of our locations)
  • Complimentary Pet Day Camp – Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off (both full-time and part-time status)
  • 401(k) Savings Plan with Company Match
  • Health, Dental and Vision Insurance (full-time status)
  • Employee Assistance Program (EAP) with added mental health benefit, available to all employees

 

ESSENTIAL FUNCTIONS OF OUR RESORT ASSOCIATE INCLUDE:

  • Supervise and interact with pets both inside the resort and outside in the play yards
  • Following directions on feeding times, amounts, and type of food
  • Maintaining cleanliness of suites and dog runs by disinfecting, washing floors, scrubbing walls and removing animal waste
  • Emptying trash, mopping all floors, and cleaning restrooms, common areas, and the employee breakroom
  • Monitoring and recording important information about our pets and reporting any unusual behaviors, injuries, or critical information to management and veterinarian services if applicable
  • Using proper dog handling techniques as instructed by management
  • Keeping dogs secure and maintaining a high standard of pet safety by following and adhering to the training policies

 

QUALIFICATIONS TO BE A RESORT ASSOCIATE

  • This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
  • True passion for working with animals
  • Cheerful, friendly, and a positive team-oriented attitude
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
  • Ability to receive instructions and remain adaptive to change and training material

 

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment.  Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs.  As a team member, you are eligible to apply for (a) our Grooming Academy to become a groomer, (b) our STRIVE scholarship programs to become a veterinary assistant, technician or practice manager, and (c) canine training roles as we expand this service across our many locations.  If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in eleven states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

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CEO of Pet Paradise
Pet Paradise CEO photo
John Severts
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Average salary estimate

$29910 / YEARLY (est.)
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$28080K
$31740K

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What You Should Know About Resort Associate - Lake Norman, Pet Paradise

Are you passionate about pets and looking for a fun and rewarding career? Join Pet Paradise as a Resort Associate! In this role, you’ll be the heartbeat of our pet resort, supervising and caring for our furry guests while making sure they have the best experience possible. Starting at $13.50/hour, with several opportunities for pay increases along the way, this position comes with incredible perks like a $300 sign-on bonus after 90 days, the chance to participate in our Unleashed Leadership Academy, and access to various training programs such as our Grooming Academy and Canine Training Program. You will get to enjoy complimentary Pet Day Camp, boarding services, and even discounted veterinary care! As a Resort Associate, you’ll engage with pets both indoors and outdoors, ensuring their safety and happiness. Your day-to-day will include feeding, cleaning, and monitoring the pets for any unusual behaviors. You should be physically fit and able to lift up to 60 lbs, maintain a cheerful attitude, and be prepared for flexible scheduling. Here at Pet Paradise, we love what we do, and you’ll find a real family atmosphere where both employees and pets feel at home. If you’re ready to take the next step in your career and work in a place where pets come first, apply today and be part of our amazing team!

Frequently Asked Questions (FAQs) for Resort Associate - Lake Norman Role at Pet Paradise
What is a Resort Associate at Pet Paradise?

A Resort Associate at Pet Paradise is responsible for providing exceptional care to pets, supervising their activities, feeding, and maintaining a clean environment in the pet resort. This role ensures that all pets feel comfortable and happy during their stay.

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What qualifications do I need to become a Resort Associate at Pet Paradise?

To become a Resort Associate at Pet Paradise, you need a strong passion for working with animals, the ability to lift up to 60 lbs, and a cheerful, friendly demeanor. Experience with pets is a plus, but the most important qualification is a genuine love for animals!

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What are the benefits of working as a Resort Associate at Pet Paradise?

Working as a Resort Associate at Pet Paradise comes with a range of benefits including a starting pay of $13.50/hour, a $300 sign-on bonus, education benefits through our training programs, discounted veterinary care, and complimentary pet boarding and daycare services.

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How does the training program work for Resort Associates at Pet Paradise?

Resort Associates at Pet Paradise can participate in various training programs such as the Unleashed Leadership Academy and Grooming Academy. These programs are designed to help employees advance their skills and career within the company, offering opportunities for personal and professional growth.

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What does a typical day look like for a Resort Associate at Pet Paradise?

A typical day for a Resort Associate at Pet Paradise includes supervising pets, engaging in playtime, ensuring proper feeding schedules, cleaning suites and play areas, and monitoring the general health and well-being of all pets in their care.

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Are there opportunities for advancement as a Resort Associate at Pet Paradise?

Yes! Pet Paradise offers numerous opportunities for career advancement through our Unleashed Leadership Academy as well as other training programs that prepare Resort Associates for roles in management, grooming, and veterinary assistant positions.

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What skills are important for a Resort Associate working at Pet Paradise?

Important skills for a Resort Associate at Pet Paradise include strong communication, teamwork, and the ability to remain adaptable. Additionally, having physical stamina and the ability to use proper dog handling techniques are crucial for success in this role.

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Common Interview Questions for Resort Associate - Lake Norman
How do you handle the physical demands of being a Resort Associate at Pet Paradise?

When answering this question, mention your comfort with physical labor, such as lifting or cleaning, and share any experiences you've had in similar roles or environments. Emphasize your passion for animal care which fuels your commitment to the physical aspects of the job.

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Can you describe your experience working with pets?

In your response, highlight any previous experience you have with pets, such as volunteering at shelters, pet-sitting, or personal pet care. Talk about what you enjoyed and learned from those experiences and how they prepare you for working at Pet Paradise.

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How would you ensure the safety and comfort of pets in your care?

Focus on establishing routines and guidelines that prioritize safety, such as proper handling techniques and monitoring pet interactions. Explain the importance of staying observant and promptly addressing any behavior or health concerns.

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What would you do if a pet displayed unusual behavior?

Explain the steps you would take to assess the situation, such as taking note of the behavior, ensuring the safety of the pet and others, and reporting your observations to management or veterinarians as appropriate.

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How can you contribute to a positive team environment at Pet Paradise?

Share your belief in teamwork and collaboration. Provide examples of how you have previously fostered a positive atmosphere, supported coworkers, and communicated effectively to create a great working environment.

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What motivates you to work with animals?

Express your love for animals and the joy that comes from caring for them. Share personal stories that illustrate your commitment to animal welfare and how those experiences have shaped your desire to work at Pet Paradise.

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What do you find most rewarding about working as a Resort Associate?

Discuss the fulfillment you gain from ensuring pets are happy and well cared for. Mention how seeing their joy reflects on your own work satisfaction and how it motivates you to exceed expectations.

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How do you stay organized when handling multiple tasks as a Resort Associate?

Talk about your time management skills, prioritizing tasks, and perhaps using checklists or schedules to ensure you meet all necessary duties effectively, especially during peak times.

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How would you react if you received a last-minute schedule change?

Show your flexibility and adaptability by emphasizing your willingness to adjust your plans and accommodate the needs of the resort, prioritizing pet care and your team.

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Why do you want to work at Pet Paradise specifically?

Articulate what you admire about Pet Paradise, such as its commitment to pet care, employee development opportunities, and the family-like atmosphere. Tailor your response to reflect your personal values and career aspirations.

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Full-time, on-site
DATE POSTED
November 25, 2024

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