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Seasonal Resort Associate - Winter Garden

Pet Paradise is looking for individuals with a passion for pets to join our team as a Resort Associate and provide care for our four-legged friends.

Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

 

PERKS AND BENEFITS:

  • Opportunity for ADVANCEMENT! You will be eligible to apply for:
    • Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast!
    • Grooming Academy to become a Groomer!
    • STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager
    • Canine Training Program! Learn to become a dog trainer! (We are currently expanding this service across many of our locations)
  • Complimentary Pet Day Camp – Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off (both full-time and part-time status)
  • 401(k) Savings Plan with Company Match
  • Health, Dental and Vision Insurance (full-time status)
  • Employee Assistance Program (EAP) with added mental health benefit, available to all employees

 

ESSENTIAL FUNCTIONS OF OUR RESORT ASSOCIATE INCLUDE:

  • Supervise and interact with pets both inside the resort and outside in the play yards
  • Following directions on feeding times, amounts, and type of food
  • Maintaining cleanliness of suites and dog runs by disinfecting, washing floors, scrubbing walls and removing animal waste
  • Emptying trash, mopping all floors, and cleaning restrooms, common areas, and the employee breakroom
  • Monitoring and recording important information about our pets and reporting any unusual behaviors, injuries, or critical information to management and veterinarian services if applicable
  • Using proper dog handling techniques as instructed by management
  • Keeping dogs secure and maintaining a high standard of pet safety by following and adhering to the training policies

 

QUALIFICATIONS TO BE A RESORT ASSOCIATE

  • This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
  • True passion for working with animals
  • Cheerful, friendly, and a positive team-oriented attitude
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
  • Ability to receive instructions and remain adaptive to change and training material

 

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment.  Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs.  As a team member, you are eligible to apply for (a) our Grooming Academy to become a groomer, (b) our STRIVE scholarship programs to become a veterinary assistant, technician or practice manager, and (c) canine training roles as we expand this service across our many locations.  If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in eleven states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

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CEO of Pet Paradise
Pet Paradise CEO photo
John Severts
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What You Should Know About Seasonal Resort Associate - Winter Garden, Pet Paradise

Are you passionate about pets and looking for an exciting opportunity? Pet Paradise is searching for enthusiastic individuals to join our team as Seasonal Resort Associates in Winter Garden! In this position, you'll provide exceptional care for our furry friends while ensuring they have a safe and enjoyable stay. At a starting rate of $13.50/hour, you can look forward to potential pay increases within six months and on your annual anniversary. We believe in empowering our team members, offering opportunities for advancement through programs like the Unleashed Leadership Academy, Grooming Academy, and our Canine Training Program. As a Resort Associate, your responsibilities will include supervising pets, maintaining cleanliness in their living spaces, and monitoring their well-being. You should be prepared for some physical labor, but don’t worry, you'll be surrounded by a friendly team that shares your love for animals. Besides the rewarding work environment, we provide a range of fantastic benefits like paid time off, discounted veterinary care, and fitness reimbursements. Plus, you can bring your own dog to work with you on complimentary Pet Day Camp days! At Pet Paradise, we truly care about both our pets and our employees, ensuring everyone has the support they need to thrive. Come join us in creating a loving, fun environment that pets can call their second home!

Frequently Asked Questions (FAQs) for Seasonal Resort Associate - Winter Garden Role at Pet Paradise
What does a Seasonal Resort Associate do at Pet Paradise?

As a Seasonal Resort Associate at Pet Paradise, you'll be directly responsible for the supervision and care of pets in our resorts. Your role includes interacting with pets, following feeding instructions, maintaining cleanliness, and communicating pet behaviors to management. It's a rewarding job where every day is a chance to make furry friends feel safe and loved!

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What qualifications do I need to be a Seasonal Resort Associate at Pet Paradise?

To become a Seasonal Resort Associate at Pet Paradise, you should have a strong passion for animals, enjoy physical work, and be a team player. You'll need to be comfortable handling dogs of all sizes and have the ability to lift up to 60 lbs. Flexibility in your schedule is also important, as our associates work various shifts including nights and weekends.

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What benefits are offered to Seasonal Resort Associates at Pet Paradise?

Pet Paradise offers an impressive array of benefits for Seasonal Resort Associates. These include paid time off, opportunities for career advancement through training programs, discounted veterinary and grooming services, and even fitness reimbursement. Moreover, you can enjoy complimentary Pet Day Camp for your own furry friend!

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How does career advancement work at Pet Paradise for Seasonal Resort Associates?

Career advancement at Pet Paradise is not just a promise; it's actively facilitated through programs like the Unleashed Leadership Academy and Grooming Academy. As a Seasonal Resort Associate, you'll have the chance to apply for these programs after joining us, paving your path toward management or specialized pet care roles!

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What kind of training does Pet Paradise provide for Seasonal Resort Associates?

Pet Paradise is committed to the growth of its Seasonal Resort Associates. We provide comprehensive training that includes safety protocols, proper pet handling techniques, and best practices for pet care. You'll also have the chance to enroll in specialized programs such as canine training as we expand these services.

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What is the work environment like for Seasonal Resort Associates at Pet Paradise?

The work environment at Pet Paradise is vibrant and pet-friendly! As a Seasonal Resort Associate, you'll be part of a supportive team that shares a common love for animals. It’s a place where your passion for pet care can thrive, ensuring that both pets and associates enjoy their time in our resorts.

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Can I bring my pet to work as a Seasonal Resort Associate at Pet Paradise?

Absolutely! At Pet Paradise, we encourage our team members to bring their own dogs to work through our complimentary Pet Day Camp. It's just one of the many perks we offer to support our team while you provide top-notch care for the pets in our facility.

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Common Interview Questions for Seasonal Resort Associate - Winter Garden
What motivated you to apply for the Seasonal Resort Associate position at Pet Paradise?

When answering this question, relate your love for animals to your motivation. Discuss specific experiences that show your passion for pet care and how you align with Pet Paradise’s mission to provide exceptional care and comfort to pets.

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How do you handle stressful situations with pets?

It's essential to emphasize calmness and patience during stressful situations. Explain a previous experience handling a challenging pet situation and detail the steps you took to ensure both the pet's safety and well-being.

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What is your experience working with different breeds of dogs?

Discuss your experience with various dog breeds and highlight any specific training or handling techniques you've learned. Mention how you adjust your approach based on each dog's unique personality and needs.

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Can you describe a time when you had to work as part of a team?

Provide a specific example of a team project where you contributed positively. Detail how you communicated, collaborated, and resolved any conflicts, focusing on the importance of teamwork in providing excellent pet care.

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What steps would you take to ensure a clean and safe environment for the pets?

Outline your understanding of hygiene protocols essential for pet safety, such as cleaning schedules, sanitization processes, and recognizing any risks. Discuss your proactive approach to maintaining a clean and secure environment for pets at Pet Paradise.

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How would you describe your handling techniques with pets?

Talk about your familiarity with safe pet handling techniques, ensuring you show respect for a pet's space and feelings. Highlight specific techniques you've practiced to ensure a positive experience for both you and the pets.

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What does "great customer service" mean to you in a pet care setting?

Emphasize the importance of clear communication, attentiveness to both pets and their owners, and going above and beyond to ensure satisfaction. Share some examples of how you've provided great service in previous roles.

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How do you prioritize tasks in a busy environment like a pet resort?

Demonstrate your organizational skills and ability to multi-task. Discuss how you assess urgent tasks such as pet supervision against routine tasks to ensure everything runs smoothly and all pets receive the attention they need.

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What is your availability and flexibility for this position?

Clearly state your availability, discussing willingness to work weekends, holidays, or fluctuating hours as necessary. Your flexibility shows that you’re committed to the role and ready to accommodate the resort's needs.

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What kind of training are you looking to receive if hired as a Seasonal Resort Associate?

Talk about your desire for specific training opportunities, such as learning more about pet grooming, canine behavior, or handling techniques. Showing your eagerness to learn and grow within the company indicates your long-term commitment to Pet Paradise.

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