Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Stocking Clerk image - Rise Careers
Job details

Stocking Clerk

Job Description:Stocking Clerk• Category: Stores• Schedule: Part_timeCome be a part of an establishment that values innovation and cooperation to aid in the most exhilarating missions imaginable!What you'll do:• Pay attention to the smallest details of guest needs and preferences, from their room preferences to dietary restrictions.• Assist clients in identifying the right merchandise to meet their needs.• Display a deep commitment to the safety, comfort, and appropriate management of all living beings.• Perform cashiering duties.• Undertake supplementary duties to aid the store in reaching its assigned sales goal.• Adequate inventory management is necessary to ensure that products are appropriately stocked and displayed with correct pricing.• Observe and respect the prescribed operational protocols and policies as a means of achieving standardized procedures.• Evaluate guest questions and refer them to the appropriate team member, such as the Guest Experience Leader or Manager on Duty, if necessary.Key Accountabilities:• Without necessarily requiring any accommodations, the incumbent should be able to consistently fulfill the stated responsibilities and duties.• Petco upholds high standards for the care of live animals by providing proper attention and adhering to their guidelines, such as conducting hourly animal health checks and completing wellness cards.• Shows proficiency in verbal and written communication that is executed professionally, effectively, and aimed at advancing the interests of the company.• The Petco assistant is committed to providing each customer with personalized attention by highlighting the products that cater to their specific needs, thus increasing their chances of making a purchase.• Effectively implements the Welcome to the Family program to increase customer satisfaction.• Our commitment is to provide guests with the best possible experience, whether through Instacart, Extended Aisle, Repeat Delivery, or other channels.• Deals with all point-of-sale-related duties including cash handling, credit and check sales, and processing returns and exchanges.• Assists in ensuring merchandise is properly stocked and faced according to established standards.• Processes cash register transactions along with a guest carry-out service involving merchandise that weighs up to 50 pounds per transfer.• Maintains adherence to anti-theft policies.• Assists with the proper transportation of merchandise, ensuring that the store is well supplied and inventory counts are correct by following established procedures.• Maintaining the store animals, birds, reptiles, and fish in their best condition necessitates providing exceptional care and securing them in habitats that are clean, safe, and secure. Furthermore, all necessary actions are taken to promote optimal health.• Any need for medical attention or specialized care for animals, reptiles, birds, or fish is promptly communicated to store leaders via an alert system.• Undertakes routine housekeeping tasks as necessary to maintain the store's professional aesthetic and image, including sweeping and mopping floors, wiping down surfaces, tending to the restroom, and organizing items on the shelves.• The assistant assumes responsibility for supporting store leadership during the setup and closure of the store and making sure that all necessary paperwork is completed with accuracy.• Assists with the completion of physical inventory counts on a quarterly and annual basis.• Shows a devotion to safety and the preservation of a clean, healthy, and secure environment by adhering to established protocols designed to protect all individuals and animals within the store.• Carries out special projects and tasks as directed.Supervisory Responsibility:None.Work Environment:The successful candidate must possess the capability to lift objects weighing up to 50 lbs and operate material handling equipment to pull up to 2000 lbs.Petco Animal Supplies, Inc. fosters an environment that celebrates individual differences, and it recognizes the strength that comes from diversity.For those who reside in California, please abstain from selling my personal informationWe comply with the California Consumer Privacy Act and respect your right as a Californian resident to request that your personal information not be sold. We share some of your personal information with third parties in exchange for valuable consideration to enhance customer experience, personalize advertising, notify you of our services and offers. If you do not wish for us to sell your personal information in this way, you can click on the toggle switch button located above this paragraph. By sliding the button to the left, you can prevent your information from being sold. Once you have clicked the button, it will turn grey to confirm that your request has been processed. Please note that you must submit a request to opt-out separately for each device or browser used to visit our site. However, after opting out, you may continue to view general advertising about our products and services that does not involve personal information sales.
Petco Glassdoor Company Review
3.0 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star iconGlassdoor star icon
Petco DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Petco
Petco CEO photo
Ron Coughlin
Approve of CEO
What You Should Know About Stocking Clerk, Petco

Join the Petco team in Villa Park, CA as a Stocking Clerk and dive into a role where you can truly make a difference! In this part-time position, you'll have the chance to be part of a vibrant and innovative environment committed to excellence. You'll directly impact customer experiences by assisting guests in finding the right products for their beloved pets. Your keen attention to detail will ensure that every item is perfectly stocked, priced, and displayed for the enjoyment of our customers. Furthermore, you’ll handle cashiering duties, making each transaction smooth and friendly. By performing regular inventory management tasks, you’ll help maintain optimal stock levels for the store. Collaboration is key, as you'll often liaise with your team to uphold Petco's high standards of animal care, including conducting health checks and ensuring proper living conditions for our furry, feathered, and scaly friends. With a commitment to safety and the utmost care for all living beings, you’ll contribute to creating a welcoming atmosphere for both pets and their owners. If you love interacting with animals and people alike, this is the perfect opportunity for you to shine and grow within an organization that values teamwork and innovation.

Frequently Asked Questions (FAQs) for Stocking Clerk Role at Petco
What are the responsibilities of a Stocking Clerk at Petco?

As a Stocking Clerk at Petco, you'll be responsible for a variety of tasks, including ensuring products are properly stocked and displayed, handling cashier duties, assisting customers in finding the right merchandise, and maintaining inventory accuracy. Your role also involves performing regular animal health checks and supporting the store's leadership in maintaining a clean, organized environment.

Join Rise to see the full answer
What qualifications do I need to become a Stocking Clerk at Petco?

To qualify for the Stocking Clerk position at Petco, you should have excellent communication skills and a passion for animal care. While no specific educational qualifications are required, experience in retail or customer service can be beneficial. Additionally, you need to be physically capable, as the role involves lifting up to 50 lbs and managing materials weighing up to 2000 lbs.

Join Rise to see the full answer
How does Petco ensure the care of animals in the store?

Petco places a strong emphasis on the welfare of the animals in their care. As a Stocking Clerk, you'll be expected to conduct hourly health checks and provide proper habitat maintenance. You'll also need to report any health issues to store leaders promptly, ensuring that every pet is safe and well-cared for.

Join Rise to see the full answer
What is the work environment like for a Stocking Clerk at Petco?

The work environment at Petco for a Stocking Clerk is dynamic and team-oriented. You'll work alongside a diverse group of individuals who share a common goal of providing exceptional service while caring for animals. The role involves physical activities such as stocking shelves, cleaning, and helping with merchandise transport, all while ensuring a positive shopping experience for customers.

Join Rise to see the full answer
Can I grow my career as a Stocking Clerk at Petco?

Absolutely! Starting as a Stocking Clerk at Petco can be the stepping stone to various career advancements within the company. Petco encourages its employees to develop professionally, offering training programs and opportunities for promotion. With dedication and a love for animals, you can explore growth in retail management or specialized animal care roles.

Join Rise to see the full answer
Common Interview Questions for Stocking Clerk
Why do you want to work as a Stocking Clerk at Petco?

When answering this question, express your passion for animals and customer service. Mention how you admire Petco’s commitment to animal welfare and how excited you are about contributing to a positive shopping experience for pet owners.

Join Rise to see the full answer
How do you handle difficult customers as a Stocking Clerk?

Demonstrate your conflict resolution skills by sharing a specific example. Emphasize your ability to listen actively to the customer's concerns, remain calm under pressure, and provide solutions that meet their needs while maintaining a positive store environment.

Join Rise to see the full answer
Can you describe your experience with inventory management?

Discuss any prior experiences where you handled stocking or inventory tasks. Highlight your attention to detail and how you ensured items were accurately accounted for and presented to customers in a well-organized manner.

Join Rise to see the full answer
What do you know about Petco’s animal care standards?

Research Petco's policies on animal welfare before the interview. Discuss your understanding of the importance of conducting regular health checks and maintaining proper living conditions for pets, showing your alignment with the company's values.

Join Rise to see the full answer
How would you ensure customer satisfaction as a Stocking Clerk?

Focus on the importance of personalized service. Explain how you would actively engage with customers, understand their needs, and ensure that they leave the store with the right products and a positive experience.

Join Rise to see the full answer
What physical tasks are you prepared to handle in this role?

Be upfront about your capability to lift heavy objects, manage material handling, and perform routine cleaning and stocking tasks. Mention any relevant experience that has prepared you for the physical demands of the Stocking Clerk position.

Join Rise to see the full answer
Describe a time when you went above and beyond for a customer.

Share an instance where you made a significant impact on a customer's experience. Highlight your commitment to service and how your efforts earned customer loyalty or satisfaction.

Join Rise to see the full answer
How do you stay organized in a busy retail environment?

Discuss your strategies for staying organized, such as prioritizing tasks, using checklists, and maintaining a clean workspace. Illustrate how these practices help you manage time effectively in a bustling store.

Join Rise to see the full answer
How do you ensure compliance with safety protocols in the store?

Explain your understanding of safety protocols and your dedication to adhering to them. Share examples of how you would manage a safe work environment for both customers and pets.

Join Rise to see the full answer
What makes you a good fit for the Stocking Clerk position at Petco?

Summarize your relevant skills, experience, and the enthusiasm you bring to the role. Emphasize your passion for animal care and customer service as key attributes that align with Petco's mission.

Join Rise to see the full answer

Healthier Pets. Happier People. Better World.

23 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
December 19, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!