Product Manager, Prescription Operations

Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. 

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at Phil is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

We are looking for a Product Manager to drive prescription operations at Phil. In this role, you will drive the success of our prescription fulfillment across our internal pharmacy team and fulfillment partners, in collaboration with dedicated Engineering and Design teammates. As a critical part of our strategy, you will be responsible for helping patients get the medication they’ve been prescribed and delivering value for our clients.

Responsibilities

• Define and drive the product strategy and roadmap for Phil’s prescription fulfillment processes, including pharmacy and partner operations

• Identify requirements from internal stakeholders, including pharmacy teams, fulfillment partners, and client success teams. Then, work collaboratively to deliver their needs. 

• Create new platform capabilities to expand our reach to new types of medication

• Continually evolve and iterate to improve operational metrics

• Identify and participate in user research and process analysis to inform future plans

• Set, monitor, and deliver on metrics-based goals

Requirements

• A passion for helping patients and a get-it-done approach

• 3-5 years of experience as a Product Manager in a software setting

• Strong track record and passion for driving operations platforms and managing complex systems

• Ability to articulate business strategy and translate it into product deliverables

• Fluency defining and drawing insights from metrics and research

• Familiarity with technical concepts and ability to work with engineers on trade-offs

• Relevant educational background (preferred)

Benefits

• Ground floor opportunity with one of the fastest-growing healthtech startups

• Competitive compensation including stock options

• Full benefits (medical, dental, vision)

• 401(k) contribution opportunity

• Solving a problem that matters