Certified Nursing Assistant (CNA), Hospice - job 1 of 2

As a Certified Nursing Assistant (CNA) at Phoenix Home Care & Hospice, your primary responsibilities will include providing personal care such as bathing, dressing, and feeding clients, as well as documenting the care provided according to agency policies. You'll be expected to report any deviations from the care plan to the case manager, maintain records of services performed, and safely use durable medical equipment. Your role is essential in ensuring that every patient receives compassionate and dignified care.

To become a Certified Nursing Assistant (CNA) at Phoenix Home Care & Hospice, you must be at least 18 years of age and hold a valid CNA certification. Experience in hospice or long-term care is preferred. Additionally, having a valid driver’s license and a reliable vehicle with current auto insurance are required. Candidates must also be able to pass a drug test and a background check to ensure safety and compliance.

At Phoenix Home Care & Hospice, we value our Certified Nursing Assistants (CNAs) and offer a comprehensive benefits package. This includes weekly direct deposits, paid training, flexible scheduling, competitive pay, employee recognition programs, and PPE provision. We also provide multiple major medical plans to choose from and spousal insurance options to support the health and well-being of you and your family.

Phoenix Home Care & Hospice is committed to supporting the growth and development of our Certified Nursing Assistants (CNAs) through ongoing training and educational opportunities. We offer paid training to enhance your skills and knowledge, which is crucial in the ever-evolving healthcare landscape. Additionally, we foster a work environment that encourages learning, teamwork, and compassion, ensuring you have the necessary resources to thrive in your role.

The work schedule for Certified Nursing Assistants (CNAs) at Phoenix Home Care & Hospice is typically full-time, with shifts from Monday to Friday during the day. However, we understand the importance of work-life balance, which is why we offer flexible scheduling options to our staff, allowing you to tailor your working hours to best fit your needs and commitments.

In answering this question, detail your previous experience, citing specific roles and responsibilities. Highlight any unique situations where you provided care, especially in hospice settings, and how those experiences have prepared you for the role you’re applying for at Phoenix Home Care & Hospice.

Describe your approach to managing difficult situations, such as a patient's refusal of care or emotional distress. Emphasize your ability to remain calm, show empathy, and communicate effectively, which are vital skills for a Certified Nursing Assistant (CNA) at Phoenix Home Care & Hospice.

Explain your understanding of person-centered care and how you incorporate this philosophy into your daily work. Discuss how you tailor your approach to meet the unique needs and preferences of each patient, illustrating your commitment to providing compassionate care.

Share your strategies for understanding and adhering to care plans, including the importance of clear documentation and collaboration with the care team. Highlight your attention to detail and accountability when performing personal care tasks.

Discuss techniques you use to maintain composure, such as taking deep breaths or seeking support from team members. Emphasize the importance of self-care and having a strong support network, which aligns with the values of Phoenix Home Care & Hospice.

Reflect on your personal reasons for choosing to work in hospice care. Share how you find fulfillment in providing comfort, support, and dignity to patients and their families during challenging times, aligning with the mission of Phoenix Home Care & Hospice.

Provide a specific example demonstrating your teamwork skills, highlighting how you communicated and collaborated with colleagues to enhance patient care. Showcase your understanding of the importance of teamwork in achieving shared goals at Phoenix Home Care & Hospice.

Discuss your commitment to ongoing education and professional development, such as attending workshops, reading industry publications, or participating in training sessions. Highlight how this dedication enables you to provide high-quality care as a Certified Nursing Assistant (CNA).

Explain your protocol for reporting changes in a patient’s condition, including assessment, documentation, and communication with the case manager. Emphasize your understanding of the importance of timely intervention in hospice care.

Explore why compassion is at the core of healthcare and your role as a Certified Nursing Assistant (CNA). Discuss how being compassionate influences patient care and outcomes, reinforcing the values of Phoenix Home Care & Hospice.