Area Sales Manager - Canada

JOB TITLE:         Area Sales Manager - CANADA

LOCATION:      Remote

WORKING HOURS: 7.30am - 4.30pm

A bit about the role

Pineapple is making inroads into the North American mental health / behavioural health market and has ambitious growth goals to take advantage of the potential for our market-leading product, which has become globally renowned.

As a skilled Area Sales Manager you will oversee business for Canada and take ownership for the country sales as a whole. You will be responsible for hunting out and maintaining long term key customers by fully comprehending their requirements.  Some tender work may be required along the way and support will be given to.

You will be apt at building strong relationships with strategic customers as well as proactive new business development. You will be able to identify needs and requirements to promote sales.  

Some of your key responsibilities

• Overall responsibility and ownership for Sales of your region.
• Build, manage and maintain excellent relationships with a portfolio of major existing clients.
• Develop a thorough understanding of key customer needs and requirements.
• Take a lead role in generating new sales that will turn into long-lasting relationships.
• Pro-actively seek and convert new business and project opportunities, follow up on those leads and organising meetings.
• Ensure that all sales and client activity is appropriately logged within our CRM and in-house system.
• Lead in the creation and development of robust sales strategies for the development and growth of the region.
• Help build a pipeline of future work to maximise account and revenue growth.
• Demonstrate a continued awareness of the industry and how this may influence decision making processes.
• To help understand customer needs and provide solution-based proposals for clients.
• Have the ability to produce sales presentations, tender documents for new business meetings
• Present at monthly sales meetings to the management team.
• Formulate strategy on a page documents for top accounts.
• To attend key industry events as required.
• Get feedback on client needs, desires and aspirations, to help with the developing of new products.

• Attend 24 quality face to face appointments per month with key decision makers.  Virtual meetings can be utilized also to achieve this number
• To work closely with the wider team to ensure sales and activity targets are met in the areas of responsibility.
• To hit a monthly target of 500 calls and establish connections with a minimum of 150 decision makers.
• Planning the day – essential to success.
• To follow up on every opportunity within a timeframe of 24 hours.
• Analyse activity reports to guarantee a healthy pipeline and avoid a potential decline in sales.
• To ensure top-level contacts are informed of new products within a two-week deadline of the launch date.
• To nurture top level key clients and make contact on a monthly basis.
• To ensure an accurate pipeline is kept up -to -date at all times.
• When not off site with clients, to make 9:00 – 12:00, and 14:00 – 16:00 golden hours for outbound calling.
• Able to operate from a remote location and work effectively and efficiently with minimal direct support or supervision.  
• To ensure an accurate pipeline is kept up-to-date at all times.
• To be as time efficient as possible when booking visits and appointments with regards to travel.
• To be flexible and understand that you are required to work longer hours if travel appointments have been arranged.
• Preparedness to do quotes and opportunities although overflow support will be given.
• A background in business development or commercial sales.
• Must be passionate about the brand, be flexible and have a can-do attitude.
• Sales target drive, able to nurture and develop existing relationships as well as being hungry to win new business.
• Clean driving licence.
• Willing to travel regularly and sometimes at short notice or stay away overnight. It is anticipated to be out with customers 2 days per week.
• Confident, approachable and happy to present to clients.
• Hardworking, conscientious and take pride in your work.
• Happy to work to tight deadlines and KPI’s.
• Strong commercial awareness.
• Excellent written and verbal communication skills.
• You embody our company people values:
• Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
• Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
• Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
• Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
• Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.

Why work for us

Pineapple is a leader in designing and manufacturing innovative furniture solutions for challenging environments. A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA.

Pineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment. Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.