PL - Data Analyst - job 1 of 2

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Personal Lines State Management team is currently seeking a Data Analyst in Worcester, MA or Howell, MI.

This position is eligible for a hybrid work arrangement.

This is a full time, exempt role.

POSITION OVERVIEW:
Applies analytical skills to the development and enhancement of unique proprietary business tools that drive the optimization and consolidation of Agent partners business and are a strategic differentiator to the unique Hanover business model. Develops tools, processes and reporting analytics in support of business growth. Communicate with customers, external partners and internal departments while effectively leading complex analytics projects.

IN THIS ROLE, YOU WILL:

• Support complex business/technical processes and tools for multiple products, requiring the use of technical solutions across multiple departments or lines of business.
• Serve as a team member on projects of large scope and moderate to high complexity providing data analytics and project management.
• Work independently and leverages resources when needed.
• Ability to apply knowledge of multiple technical business systems enterprise wide.
• Apply understanding of business processes and the P&C Insurance business to translate requirements into analytical reporting and evolve models to meet new and changing business requirements.
• Develop visually appealing, detailed reports to support strategic business initiatives.
• Summarize information and effectively communicate analyses in writing and verbally to internal partners. Ability to draw insights and observations from detailed and multifaceted data and reports.
• Work in partnership with team and management to generate innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential.
• Provide technical coaching and mentoring to less experienced team members, including the usage of best practices.
• Proactively research and apply Best Practices to technology solutions.
• Work with business partners to define tools to align with business priorities and assess impact on other business processes.

WHAT YOU NEED TO APPLY:

• Bachelor’s degree preferred
• 3 to 5+ years of related analytical experience required
• Minimum of 1-2 years of Property and Casualty industry experience.
• Demonstrated data analysis and problem-solving skills.
• Advanced knowledge of Excel, proficient in SQL, experience creating and developing Power BI reports.
• Comfortable turning raw data into meaningful information.
• Ability to summarize complex business concepts into written & oral communications using PowerPoint and other data presentation tools.
• Strong project management skills, ability to manage and prioritize varied priorities under aggressive timelines.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.