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Experienced Machine Learning Engineer

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.


Plaid’s Data team is building models that improve how millions of users understand and grow their financial lives. We're looking for machine learning engineers with experience applying state-of-the-art machine learning and modeling techniques -- including natural language processing, anomaly detection, optimization, and time series forecasting -- toward different product areas. We value not only technical know-how, but also creativity, user empathy, and teamwork.


You’ll be a machine learning engineer as a part of the Data org, contributing to diverse, high-impact machine learning challenges. Specifically, you will focus on designing, building and deploying scalable ML solutions and systems. You will lead the efforts to experiment with new modeling approaches and strategies, as well as collaborating closely with a skilled team of engineers on ingesting signals and productionizing these models. If you're interested in building the state of art AI/ML solutions to unblock financial freedom for everyone, let's chat!


Responsibilities
  • Build with impact. Your work will empower millions of users through well-known and emerging Fintech Applications with access to financial services.
  • Experiment with cutting edge ML modeling techniques.
  • Work on both 0-1 stage problems as well as 1-10.
  • Develop AI/MLmodels in a full life cycle, from offline training to online serving and monitoring. 
  • Collaborate with teams across Plaid to define ML roadmap.
  • Dive deep into data and apply data driven decisions in day-to-day work.
  • A high ownership, bottom-up driven team.


Qualifications
  • 5+ years in training and serving AI/ML models in a production environment.
  • Experience in building/working with data intensive backend applications in large distributed systems.
  • Ability to code and iterate independently on top of data infrastructure tools like Python, Spark, Jupyter notebooks, standard ML libraries, etc.
  • Take pride in taking ownership and driving projects to business impact.
  • Data analytics and data engineering experience is a plus.
  • Experience with the industry application of NLP is a plus. 
  • Experience with the FinTech industry is a plus. 
  • Ability to work with technical and non-technical teams
  • Master's degree or equivalent work experience in Computer Science, Mathematics, Engineering, or a closely related field.


$203,040 - $303,480 a year
Target base salary for this role is between $203,040 and $303,480 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!


Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.


Please review our Candidate Privacy Notice here.

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What You Should Know About Experienced Machine Learning Engineer, Plaid

At Plaid, we’re on a mission to transform the way people interact with their finances, and we need an Experienced Machine Learning Engineer to help us achieve this vision from our San Francisco office! In this role, you’ll partner with a talented team dedicated to building innovative tools for thousands of developers and millions of end users. As part of the Data team, you'll leverage cutting-edge machine learning techniques — think natural language processing, anomaly detection, optimization, and time series forecasting — to tackle a variety of high-impact challenges. Your responsibilities will range from designing scalable ML solutions to experimenting with new modeling strategies that enhance financial services across renowned applications like Venmo and SoFi. If you enjoy diving deep into data, collaborating across teams, and taking ownership of projects that directly empower users, this is the role for you! You’ll have the chance to develop full life cycle AI/ML models, ensure their seamless integration into our systems, and actively contribute to our ML roadmap. We’re looking for someone with 5+ years of experience in production ML environments who takes pride in their work. Join us in unlocking financial freedom for everyone — together, we can make a lasting impact!

Frequently Asked Questions (FAQs) for Experienced Machine Learning Engineer Role at Plaid
What are the key responsibilities of an Experienced Machine Learning Engineer at Plaid?

As an Experienced Machine Learning Engineer at Plaid, you'll be responsible for designing and deploying scalable machine learning solutions, experimenting with advanced modeling techniques, and collaborating cross-functionally to define the ML roadmap. You'll also engage in the full lifecycle of model development, from offline training to online serving and monitoring, ensuring that your impact empowers millions of users through our financial tech products.

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What qualifications do I need to apply for the Experienced Machine Learning Engineer position at Plaid?

To apply for the Experienced Machine Learning Engineer position at Plaid, candidates should have at least 5 years of experience in training and serving AI/ML models in production environments, along with the ability to code independently using tools such as Python and Spark. A Master’s degree in Computer Science, Mathematics, Engineering, or a related field is preferred, but we also consider equivalent work experience.

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How does Plaid’s mission relate to the work of an Experienced Machine Learning Engineer?

Plaid’s mission to unlock financial freedom drives the work of the Experienced Machine Learning Engineer. By developing advanced machine learning models and systems, you will play a critical role in improving user interactions with their financial lives. Your innovations will support developers and enhance applications that help users access necessary financial services seamlessly.

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What technical skills are necessary for success as an Experienced Machine Learning Engineer at Plaid?

Successful candidates for the Experienced Machine Learning Engineer position at Plaid should be proficient in ML modeling techniques including NLP, anomaly detection, and time series forecasting. Experience building data-intensive applications, knowledge of infrastructure tools such as Spark, Jupyter notebooks, and standard ML libraries will also be crucial for success in this role.

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Does Plaid value diversity and inclusion in the workplace for the Experienced Machine Learning Engineer role?

Absolutely! Plaid is deeply committed to building a diverse and inclusive team. We believe that varied backgrounds and perspectives enhance our innovation and effectiveness as a company. We encourage applicants from all walks of life to apply for the Experienced Machine Learning Engineer role, as we value what unique experiences and insights you can bring.

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Common Interview Questions for Experienced Machine Learning Engineer
Can you describe a machine learning project you've worked on that had significant impact?

When answering this question, focus on the project's objectives, the methodologies you employed, and the outcomes. Highlight how your contributions led to measurable improvements, such as increased efficiency or user engagement. Be specific about your role and what you learned through the process.

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What challenges have you encountered when deploying machine learning models into production, and how did you overcome them?

Discuss specific challenges you’ve faced, such as data quality issues or integration difficulties. Explain the steps you took to address these challenges and why they were effective. Show your problem-solving skills and highlight any collaborative efforts with your team.

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How do you prioritize which machine learning models to develop first?

When answering this question, emphasize the importance of aligning model development with business goals and user needs. Discuss how you assess potential impact, feasibility, and resource availability when prioritizing projects.

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Can you explain the difference between supervised and unsupervised learning?

In your response, briefly explain that supervised learning uses labeled datasets to train models to make predictions, while unsupervised learning deals with unlabeled data, focusing on finding hidden patterns or intrinsic structures. Provide examples of each type to illustrate your points.

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What are some common pitfalls in working with machine learning models, and how can they be avoided?

Discuss common pitfalls such as overfitting, data leakage, or biases in training data. Explain strategies to avoid these issues, such as employing cross-validation, ensuring data integrity, and being mindful of diversity in training datasets.

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How do you assess the performance of a machine learning model?

Outline the metrics and methods you use to evaluate model performance, such as accuracy, precision, recall, or AUC-ROC curves. Discuss the importance of using benchmarks and validation sets to ensure models generalize well to unseen data.

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What role does data preprocessing play in machine learning, and what techniques do you find most effective?

Explain the integral role of data preprocessing in cleaning, transforming, and preparing your data for modeling. Discuss techniques such as normalization, encoding categorical variables, and handling missing values, highlighting their impact on model performance.

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How do you stay updated with the latest trends in machine learning and AI?

Mention specific resources you utilize to stay informed, such as academic journals, conferences, online courses, webinars, and professional networks. Stress the importance of continuous learning in the rapidly evolving field of machine learning.

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Can you provide an example of a time you had to explain complex machine learning concepts to a non-technical audience?

When giving your answer, describe the scenario clearly, emphasizing your ability to communicate effectively. Focus on how you simplified the concepts and ensured understanding while framing it in the context of the audience’s interests or concerns.

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Why do you want to work as an Experienced Machine Learning Engineer at Plaid?

In your answer, convey your passion for machine learning and how it connects with Plaid's mission to empower financial freedom. Discuss how the role aligns with your career goals and values, mentioning any specific technologies or projects that excite you about Plaid.

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Plaid’s mission is to unlock financial freedom for everyone.

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Full-time, on-site
DATE POSTED
January 6, 2025

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