At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do
Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets.
Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 180+ talented people work together to empower people to do more with their money. And now, the team is growing!
The Role
As part of the Customer Success Team, you'll understand that it's the life and soul of the business: you'll be the voice of the user, ensuring that customer feedback helps the business move in the right direction, and the face of the business - we've set out to ensure customers are put first in the world of finance.
What You Can Imagine Doing
About You
Plum's Perks
If you think this sounds like a bit of you then don’t hesitate to get in touch!
Thanks,
Plum Team 💜
*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
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At Plum, we’re seeking a passionate Customer Success Agent for the late shift who speaks Portuguese! As part of our growing team, you’ll play a critical role in ensuring our users have the best experience possible with our personal finance app. Imagine being the friendly voice guiding customers and solving problems as they navigate their financial journeys with Plum. You’ll be proactive in resolving inquiries via various channels, including email and social media, and your insights will directly influence our product improvements. If you are someone who thrives in a fast-paced start-up environment, loves technology, and enjoys turning challenges into opportunities, then you might be the perfect fit! You will join a diverse and dedicated team that has already helped people across Europe save £2 billion. Plus, with awesome perks like stock options, flexible remote working, and regular team outings, we aim to foster a culture of collaboration and support. Join us at Plum and help shape the future of personal finance!
Affordable health insurance and benefits for companies that care. Plum is backed by Sequoia Capital & Tiger Global.
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