Senior Consultant, Operations and Process Automation

Point B is a consulting firm that is trusted by the world’s leading organizations and specializes in business transformation and technology services. We are committed to making an impact for our customers and leveraging technology to unlock human potential. We help accelerate our customers' progress toward meaningful outcomes by bringing together cross-industry expertise, proven process, and transformative technology to activate shared potential.  

Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We're united by our desire to help our customers succeed, wherever they do business. 

Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine, BuiltIn, Vault.com®, and many others. 

Responsible for executing client engagements centered on improving operations, processes, and financial performance leveraging process automation technology capabilities across a variety of industry sectors and functional areas such as Finance & Accounting, Supply Chain, Manufacturing, Marketing, Customer Service, and Human Resources. 

WHAT YOU’LL GET TO DO: 

Lead process automation projects from inception to completion to improve productivity, increase efficiencies, reduce costs, and mitigate risk. 

Collaborate with clients to understand their business processes, identify automation opportunities, and define project requirements. 

Develop detailed process automation solutions using industry-standard tools and technologies, creating workflows, and automating repetitive tasks. Configure, test, and deploy automated processes, ensuring seamless integration with existing systems and minimal disruption to client operations. 

Maintain comprehensive documentation for all automation projects, including process maps, technical specifications, and user guides. 

Provide training to clients on implemented solutions, offer ongoing support, and address any issues or improvements as needed. 

Have opportunities to work in various industries, including Healthcare, Life Sciences, Media & Technology, Financial Services, Manufacturing, Consumer Products & Retail, and many others. 

Work on critical initiatives with top clients of all types, from start-ups to Fortune 500 companies. 

Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others.  

Exercise an entrepreneurial spirit and contribute to the firm’s growth as an employee-owner. 

Have a voice in identifying the projects to work on and clients that are of interest. 

WHAT WE OFFER:

The ability to chart your career path based on expertise and passions 

An environment that encourages you to identify new opportunities and supports you in reaching your goals 

The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model 

The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 

A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm

WHAT WE EXPECT YOU’VE ALREADY DONE:    

Experience: 5+ years of management consulting and hands-on experience in process automation, business process management, or a related field. Prefer candidates with experience with advanced analytics, machine learning, or artificial intelligence as applied to process automation. 

Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma. Proficiency in automation tools and technologies such as RPA (e.g., UiPath, Blue Prism, Automation Anywhere, Microsoft Power Platform, Appian, Celonis) and enterprise applications (ERP, CRM, etc.). Relevant certification in process automation or related technologies preferred (e.g., Six Sigma, Microsoft Power Platform) are preferred. 

Analytical Skills: Strong analytical and problem-solving abilities, with a keen eye for detail and the ability to identify process inefficiencies and improvement opportunities. Experience working with data visualization tools such as Tableau and PowerBI are preferred. 

Project Management: Experience managing projects, including scoping, planning, executing, and monitoring, with a track record of successful project delivery. Familiarity with Agile methodology and Software Development Lifecycle (SDLC). 

Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders effectively. 

Client-Focused: Demonstrated experience working directly with clients, understanding their needs, and delivering solutions that meet their expectations.   

B.A. or B.S. degree required. 

THE KIND OF PEOPLE WE LOOK FOR: 

Innate problem solvers who want to grow in a flexible, collaborative culture 

Those who have a growth mindset regarding training, practice, and evolving their skills 

Versatile people who thrive on variety and challenge 

Successful in ambiguous environments   

Desire to and ability to learn 

Passion for Point B’s Mission, Vision, Values & Culture 

Gets it done brand and attitude  

Ability to work from home 

Ability to work non-standard work hours when necessary

Ability to travel up to 80%

Ability to travel to client site

Ability to work from home

COMPENSATION AND BENEFITS: 

The estimated salary range for this role is $133,000 - $191,000 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.  

Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance.

INTRIGUED TO LEARN MORE?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

WHAT MAKES POINT B DIFFERENT?

Our Founding Purpose and Values. Because our teams help organizations solve their greatest challenges, we've created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities.

Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish.

Employee Ownership – We give employees a voice in directing their careers and the growth of our firm. Our Employee Stock Ownership Plan is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.

Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity.

Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website.

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

Legal Information for Job Seekers can be accessed on our Careers Website.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.