Population Health Strategy Consultant (Remote - Field Based)

Resp & Qualifications

PURPOSE:
The Population Health Strategy Consultant works closely with physicians and health systems ("providers") enrolled in CareFirst's commercial and government value-based programs to understand patterns in their population's health data and effectuate practice transformation strategies that improve quality and reduce global health care costs. The Practice Consultant collaborates with internal subject matter experts to provide consulting services to physicians, key physician practice staff, executive level health system administrators, and other stakeholders to achieve program or contract goals. While considered "remote", this is a field-based position where the incumbent will travel regularly within the Baltimore/Washington Metropolitan areas to consult with provider entities in their assigned portfolio. Working from a home-base and traveling through the Baltimore/Washington Metropolitan areas, the incumbent will be expected to come into a CareFirst location periodically for meetings, training and/or other business-related activities.

ESSENTIAL FUNCTIONS:

• Practice Transformation: Employs consulting skills to manage behavior change and influence practice workflow improvements that optimize outcomes and value. Advises on and assists in the development of strategies to improve performance in value-based programs. Ensures the highest state of provider readiness to participate in various CareFirst networks, government programs and other opportunities that may emerge. Contributes to the implementation and evaluation of key initiatives with health system and provider partners.

• Data and Workflow Analysis: Manages aggregate performance of all value-based contracts across the market and develops/adjusts plans as needed. Conducts a thorough review of clients' opportunities, utilization patterns, and outcomes to inform provider and health system decision making. Researches any variances and seeks resolution, ensuring that internal and external stakeholders are updated on progress related to data, analytics, and performance. Monitors internal data infrastructure and capabilities to successfully meet contractual obligations of value-based programs.

• Relationship Management: Builds and manages relationships with health system partners, gaining an understanding of the local healthcare landscape and community health and wellness needs. Identifies opportunities to improve the access, quality and efficiency of patient care and provider communication between patient, PCP, specialist and hospital. Facilitates relationships between key stakeholders, both internal and external.

• Active participation in best practice development and sharing, team activities, and administrative functions.

QUALIFICATIONS:

Education Level: Master's Degree in Public Health, Health Administration, Business Administration, or related field OR in lieu of a Master's degree, an additional 6 years of relevant work experience is required in addition to the required work experience.

Experience: 2 years health care experience.

Preferred Qualifications:

• Consulting skills and/or direct experience in a consulting role.
• Experience in a clinical setting or knowledge in a clinically related field.
• Project management experience.
• Experience using Client Relationship Management (CRM) System(s).

Knowledge, Skills and Abilities (KSAs)

• Demonstrated ability to effectively comprehend complex data analysis.
• Solution development.
• Executive presentation skills.
• Effective written and interpersonal communication skills.
• Effective at building relationships with various levels of business professionals and/or clinicians.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Travel Requirements
Estimate Amount: 80% Able to travel through assigned region on a daily basis and work in the field the majority of work days.

Salary Range: $65,664 - $130,416

Salary Range Disclaimer

Salary will be based on education, location, experience, certifications, etc. In addition to your salary, CareFirst offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

Department

MedStar Tranformation

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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