Job details

Customer Experience Specialist - Bilingual

Join PosiGen, a leader in solar energy solutions as a Bilingual Customer Experience Specialist in Houston. The ideal candidate will ensure excellent customer onboarding and maintain high service standards.

Skills

Bilingual in Spanish
Excellent written and verbal communication
Customer service experience
Proficiency in Google Workspace
Salesforce experience

Responsibilities

Answer questions regarding PosiGen contractual obligations
Handle incoming and outbound calls to customers
Comply with regulatory and company policies
Deliver professional customer service
Achieve revenue targets and call objectives
Update customer records accurately

Education

High school diploma or equivalent
Two years of customer service experience

Benefits

Dental insurance
Health insurance
Vision insurance
Paid Time Off (PTO)
401k plan
Disability Leave
Paid Holidays

To read the complete job description, please click on the ‘Apply’ button

PosiGen Glassdoor Company Review

3.2

PosiGen DE&I Review

No rating

CEO of PosiGen

Peter Shaper

Approve of CEO

By PosiGen

PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency and solar power systems to reduce household energy consumption. We are dedicated to...

30 jobs

MATCH

Calculating your matching score...

FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Energy & Utilities

TEAM SIZE