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Senior Product Manager

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Presence is seeking a Senior Product Manager to drive innovative teletherapy solutions for children, focusing on enhancing therapy experiences and clinical documentation systems, while also leading cross-functional teams.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: The role involves developing product strategies, managing roadmaps, leading interdisciplinary teams, and improving teletherapy delivery for diverse needs.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Candidates must possess 5+ years of product management experience, with a strong focus on user-centric design and the ability to lead and motivate teams across different disciplines.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A college degree is required, with an MBA preferred; startup experience and a background in building products from scratch are essential.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This is a fully remote position based in the US, with a preference for candidates in the San Francisco Bay Area.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $130000 - $180000 / Annually



About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students.

We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on “cameras on” engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other.

We are looking for a Senior Product Manager who is interested in:

  • Using tech to help scale therapy to reach more of those who need it.
  • Create engaging therapy experiences for students and therapists.
  • Driving the future of clinical documentation for Special Education, reducing burnout and enabling more students to be seen by a limited number of providers.
  • Designing the processes and infrastructure that will drive the teletherapy platform of the future.
  • Leading interdisciplinary functional teams of designers, engineers, clinicians, and operators to reimagine teletherapy delivery as a product from the bottom up.
  • Make Presence the preferred delivery platform for speech, mental health, behavioral, and occupational therapists by advocating for our community of clinicians and empowering them to be impactful while loving their work.
  • Developing and managing the product strategy, roadmap, and execution for a category at Presence, working with stakeholders to rapidly plan, prioritize, and ship product.
  • Nice to have: Clinical service delivery software

What makes a successful Product Manager at Presence? Someone who is: 

  • User-obsessed.You are deeply empathetic, constantly putting yourself in the shoes of our users (whether that be our schools, students, or clinical team).
  • Impact-driven. You care about your impact upon the world. That means more building and less talking as you work towards something that has the chance of changing people’s lives.
  • A Renaissance (wo)man. You’re curious, always learning, and as comfortable talking shop with a clinician as with a designer or engineer.
  • Strategic and Tactical. You can alternate between 10,000-foot and 10-foot views easily and at the right time. Product vision? Fit-and-finish? All in a day’s work.
  • Creative. You don’t need to be asked to think outside of the box...you know when to climb hills and when to jump them.
  • Scrappy. You’re a hustler who will get your hands dirty and protect your builders at every turn.
  • A leader. You’re kind, charismatic, and humble. Teams want to be in the trenches with you, and to build something great by your side.

What experience should you have?

  • 5+ years of Product Management experience shipping impactful products and features
  • College degree required. MBA preferred.
  • Required:
  • Startup experience.
  • Built products from scratch.
  • Selected and integrated best-in-class solutions.

What are some of the benefits we offer? 

  • Comprehensive Medical Coverage includes Dental and Vision
  • Flexible PTO
  • 11 Company Paid Holidays 
  • Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
  • $500 home office stipend
  • Paid Life insurance, AD&D. and disability benefits
  • Paid parental and caregiving leave.
  • Eligibility to apply for a Professional Development Scholarship. 
  • Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.

This role is also eligible to participate in Presence’s equity plan subject to the terms of the applicable plans and policies.

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, geographic location, and market conditions.

Salary ranges are:

  • San Fransisco Bay Area: $150,000.00- $180,000.00
  • All other market locations: $130,000.00-$160,000.00

Where is this position located?

  • Presence is headquartered in New York, with our clients located throughout the U.S. 
  • This is a remote position based in the US
  • Preference will be given to candidates residing in the San Franscisco Bay Area
  • This position reports to the Chief Product Officer
  • This position may require additional travel for special projects, offsites, and events.
  • All employees commit to being available on-camera for our Core Working Hours, noon- 5 pm EST M- F.
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CEO of Presence
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Average salary estimate

$155000 / YEARLY (est.)
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$130000K
$180000K

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What You Should Know About Senior Product Manager, Presence

Presence is on the lookout for a dynamic Senior Product Manager to join our remote team and innovate teletherapy solutions for children. You'll have the exciting responsibility of enhancing therapy experiences and clinical documentation systems while guiding cross-functional teams towards impactful outcomes. In this role, you'll develop strategic product visions and manage roadmaps to improve teletherapy delivery that meets diverse needs. We're looking for someone with over 5 years of product management experience, placing a strong emphasis on user-centric design and leadership. If you have a track record in building products from scratch and thrive in a startup environment, this could be your new home! At Presence, our mission is to connect clinicians with students in need, and as a Senior Product Manager, you'll be integral in transforming how therapy is delivered. With our award-winning technology, you’ll facilitate better connections among speech-language pathologists, mental health specialists, and schools nationwide. This fully remote position offers flexibility while allowing you to engage deeply with our community. A college degree is required, while an MBA is preferred to navigate our fast-paced environment. You'll be supported by a team that values creativity, empathy, and strategic thinking. Come fuel our passion for making a real-world impact by creating engaging therapy platforms that truly make a difference in children's lives!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Presence
What are the core responsibilities of a Senior Product Manager at Presence?

As a Senior Product Manager at Presence, you will develop product strategies, manage roadmaps, and lead interdisciplinary teams. Your focus will be on enhancing teletherapy delivery and creating engaging therapy experiences for children. You will also work closely with stakeholders to prioritize and execute product features, ensuring that our solutions effectively meet the needs of schools and clinicians.

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What qualifications are required to apply for the Senior Product Manager position at Presence?

To qualify for the Senior Product Manager position at Presence, candidates must have a college degree, with an MBA preferred. Additionally, applicants should have at least 5 years of product management experience, particularly in user-centric design. Experience in startups and building products from inception is also essential to fit into our fast-paced and innovative environment.

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What skills are needed for a successful Senior Product Manager at Presence?

A successful Senior Product Manager at Presence is user-obsessed, impact-driven, creative, and strategic. You should possess the ability to communicate effectively across disciplines, lead teams with kindness and humility, and adapt between high-level vision and detailed execution. Being scrappy and willing to encourage your team to innovate is also crucial in this role.

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How does Presence support its Senior Product Manager in professional development?

Presence actively supports the professional development of its Senior Product Manager through various means, including access to a Professional Development Scholarship and engaging in continuous learning opportunities. The company values an inclusive culture where team members are encouraged to grow their skills and take on new challenges within their roles.

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What benefits does Presence offer to its Senior Product Manager?

Presence offers a comprehensive benefits package to its Senior Product Manager, including medical coverage, flexible PTO, 401K savings plans, a home office stipend, and paid parental leave. Additionally, the company fosters a fun and inclusive culture, making it an attractive workplace where employees feel valued.

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Common Interview Questions for Senior Product Manager
Can you explain your product management philosophy?

When answering this question, highlight your user-centric approach. Discuss how you prioritize understanding user needs and involving stakeholders throughout the process, showcasing an impact-driven mindset that aims to create meaningful outcomes.

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Describe a product you led from inception to launch.

Use this opportunity to showcase your experience with a specific project. Outline your role, the challenges faced, how you collaborated with cross-functional teams, and the strategies implemented that led to a successful launch while emphasizing measurable outcomes.

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How do you handle conflicts within a team?

For this question, describe your conflict resolution approach. Emphasize open communication, active listening, and finding common ground. Share a specific example where you successfully mediated a conflict, focusing on the importance of team cohesion and collaboration.

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What metrics do you consider essential for measuring product success?

In your response, mention key performance indicators such as user engagement, retention rates, customer feedback, and revenue growth. Discuss how you determine which metrics are relevant to your product goals and how you use data to drive decisions.

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How do you prioritize features in your product roadmap?

Discuss your methodology, whether it’s impact vs. effort analysis or user feedback consideration. Provide examples of how you assess priorities based on user needs, market demands, and business goals, ensuring alignment with company strategy.

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What challenges have you faced in product management and how did you overcome them?

Reflect on a specific challenge you encountered, such as tight deadlines or limited resources. Share the steps you took to address the issue, highlighting your adaptive problem-solving skills and commitment to achieving project goals.

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How do you stay updated on industry trends and user needs?

Explain your commitment to continuous learning through resources like industry publications, networking, and user interviews. Discuss how these insights influence your product strategy and align with the evolving teletherapy landscape.

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What’s your experience with user testing and feedback incorporation?

Illustrate your experience with user testing by providing specific examples. Explain how you gather qualitative and quantitative feedback, prioritize actionable insights, and iterate on product designs to enhance user satisfaction.

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In your opinion, what makes an effective product manager?

Share your perspective on the qualities of an effective product manager. Highlight a mix of empathy, strategic thinking, and strong communication skills, along with the importance of adaptability and a focus on team collaboration.

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How do you balance short-term needs with long-term vision?

Discuss how you prioritize immediate project tasks while keeping an eye on overarching product goals. Emphasize your strategic planning process and ability to align short-term efforts with long-term business objectives, ensuring overall coherence.

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As a Senior Anaplan Product Manager at ServiceNow, you'll drive the development of strategic business solutions leveraging cutting-edge technology.

To empower everyone who serves children with diverse needs.

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Full-time, remote
DATE POSTED
April 6, 2025

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