Manager, Data Science

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

Manager, Data Science
We are seeking a Manager, Data Science with proven leadership skills and a strong technical background in data science methodologies. This role involves leading a team of data scientists to execute key business objectives, mentoring team members, and developing new data analytics products. An ideal candidate for this job would have some experience with healthcare providers or health plans, but that is not required.  The role requires the ability to manage a team of data scientists while also contributing to data science projects.

Duties & Responsibilities

• Manage and mentor a team of data scientists, fostering a collaborative and inclusive environment.
• Oversee project execution, ensuring alignment with organizational goals and timely delivery.
• Guide the team in applying advanced statistical inference, modeling techniques, and measurable performance indicators.

• Lead the development and deployment of internal applications and data products that drive actionable insights.
• Guide advanced data integration efforts across multiple sources, using advanced data cleaning, imputation, and validation techniques.

• Collaborate with stakeholders to define project scopes and manage deliverables effectively.
• Ensure team focus on high-impact projects, proactively addressing roadblocks and aligning work with the product roadmap.
• Champion data visualization best practices, using tools like ggplot or Power BI, to create compelling data stories.
• Provide technical guidance on programming approaches and introduce scalable, repeatable solutions.
• Contribute to industry Thought Leadership by working closely with departments such as Product, Marketing, and Consulting.

Technical Skills

• Strong programming skills in Python, R, or similar languages.
• Proficiency with cloud computing tools (e.g., AWS, Microsoft Azure, Google Cloud).
• Extensive experience with relational databases (e.g., SQL Server, Oracle) and data manipulation tools.
• Expertise in statistical techniques, machine learning, and data modeling.
• Familiarity with data product development and deployment processes.
• Ability to craft visually appealing and effective data visualizations.
• Familiarity with agile software development and modern data science tools.

• Minimum of 5 years Data Science experience in a data-analytic intensive role
• Experience managing 2 or more Data Scientists is preferred
• Bachelor’s degree in technology or like field required

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

The expected base salary for this position ranges from $120,000 to $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.  

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/