Field Service Technician

As a Field Service Technician in Bethlehem, PA, your main responsibilities include traveling to various sites to troubleshoot and repair equipment, performing routine maintenance, and ensuring that all manufacturing processes run smoothly. You'll also communicate technical information clearly to colleagues and customers, and when not traveling, assist with general labor duties.

To become a Field Service Technician at our Bethlehem facility, candidates need a high school diploma or equivalent, a valid driver’s license, and the ability to lift up to 50 pounds. Essential skills include good verbal and written communication, as well as a responsible attitude. Experience in production or manufacturing is preferred, and familiarity with operating a forklift is beneficial.

Yes, the Field Service Technician position in Bethlehem, PA requires considerable travel, up to 75% of the time. This aspect of the job allows you to work in different locations while being part of a dedicated crew, making it an exciting role for those who enjoy travel.

Field Service Technicians in Bethlehem, PA enjoy a comprehensive benefits package, which includes paid holidays and vacation days, health insurance, short-term and long-term disability insurance, life insurance, and a 401k with employer matching. These benefits ensure our employees are well-supported both during and after their work.

The pay range for the Field Service Technician role in Bethlehem, PA is between $20 and $25 per hour. The exact pay will depend on your experience and qualifications, with opportunities for growth as you expand your skill set within the company.

When interviewing for the Field Service Technician role, demonstrate your communication strategy by mentioning your methods for clear verbal and written updates with team members and customers. Give examples from previous experiences where you resolved a misunderstanding or provided actionable insights.

Interviewers want to know how you diagnose technical problems. Share a specific example of a challenge you encountered, how you approached it, and what the eventual outcome was. Highlight your problem-solving skills and technical knowledge to show your capability as a Field Service Technician.

In your answer, highlight the importance of safety in the Field Service Technician role. Talk about specific safety protocols you adhere to, perhaps including the use of personal protective equipment (PPE) and following company guidelines for safe operation of machinery at various sites.

Discuss your time management skills, mentioning how you assess tasks based on urgency and importance. Provide a scenario where you managed a tight schedule effectively, ensuring that all tasks were completed, showcasing your organizational abilities.

Express your passion for the Field Service Technician role by discussing your love for travel, problem-solving, and working with diverse teams. Sharing a personal story about a past experience can help illustrate your joy in this position.

Interviewers look for specific examples of tools or equipment you've maintained or repaired. Provide details about the types of equipment you are familiar with, and any relevant trainings or certifications you've completed in the technical field.

Showcase your interpersonal skills by describing your methods for managing challenging situations with customers. Stress the importance of patience, listening to their concerns, and finding solutions that meet their needs while remaining professional.

Convey your commitment to professional development by outlining steps you take, such as attending seminars, reading industry publications, or participating in online forums. Mention how staying informed helps you provide better service as a Field Service Technician.

Share specific examples of general labor tasks you’ve handled while traveling for work. This could include lifting, palletizing products, or assisting teams at remote sites. Highlighting this versatility can enhance your candidacy for the Field Service Technician role.

Discuss strategies you use to maintain focus and productivity on long trips, such as planning your schedule, taking breaks, or using downtime constructively. Showing that you can manage stress effectively will reassure the interviewer of your adaptability.