Job details

Process Developer

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

LifeWorks is the industry leader in the administration of flexible, traditional and post-retirement pension and benefits programs for global organizations, maximizing the use of technology to drive awareness and engagement in benefit, pension, wellness and other workplace programs. We offer a full range of solutions from software to full outsourcing of pension and benefits administration, with the aim of optimizing employee engagement while ensuring that the client receives superior sponsor services.

Responsibilities

Reporting to the Team Manager, the Process Developer - Operations in Wealth Administration team is responsible for -

Processing and Quality checking.
Process reporting and training.
Queue Allocation & Management.
Update SOPs and other process documents.
Ensuring compliance of all internal policies.
Process improvement.
Providing timely updates to Assistant Manager and onshore counterparts.

Succeeding as a Process Developer - Operations, will require the following core qualifications and skills

2 - 3 years of relevant work experience.
Knowledge of Defined Benefits or Wealth domain.
Good analytical and communication skills.
Good command on MS Office applications (MS-Excel, MS-Word).
Problem solving skills and attention to detail.
Ability to multi task.
Should be able to work on reporting and generating dashboards

Note – The candidate should be flexible to work in shifts.

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

talentacquisitiononboarding@lifeworks.com

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.

By LifeWorks

LifeWorks is committed to the principles of employment equity. We respect, value, and encourage individuality and cultural diversity. Valuing employees is part of our core values and guiding principles. We support an Employee Referral Program th...

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INDUSTRY

Business Consulting

TEAM SIZE

5001-10000

LOCATION

Hybrid, based in Toronto, Canada

DATE POSTED

July 22, 2023