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Enterprise Solution Specialist, Resource Management

Job Description

We’re looking for an Enterprise Solution Specialist, Resource Management to help expand our enterprise customers’ Procore platform to include our resource planning and tracking products, and to ensure they drive the maximum value from them. In this role, you’ll be the product champion for all of Procore’s Resource Management products (Resource Planning, Resource Tracking) and serve as a subject matter expert. You will succeed in this role when the customer purchases and realizes business performance gains from their investment. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful Solution Specialist, you’ll help organizations understand best practices around Resource Management technology and solutions and the many business benefits they can provide. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you’ll leverage your consultative-mindset and knowledge of the construction industry and Procore’s software platform to provide clients with important recommendations on how resource planning and tracking products will benefit their business performance. You’ll partner closely cross-functionally with Sales, Customer Engineering, PS, Support, Product, and Marketing. Successful candidates are passionate about construction and technology.

This position can be based at our headquarters in Carpinteria, CA, or Austin, TX office, but can also be remote. We're looking for candidates to join us immediately.
 

What you'll do:

  • Function as the Resource Management Subject Matter Expert for the account management teams you align with. Work with the Account team to identify Resource Management cross-sell opportunities within our existing enterprise customer base.

  • Partner with primary Account Manager and CSE on account strategy and product enablement to effectively position and sell our Resource Management product suite, ultimately driving customer attaches to achieve product-specific ARR targets. 

  • Work collaboratively with the Account Manager and Customer Success Engineer to drive product adoption and churn mitigation opportunities.

  • Provide periodic updates to our customers on product capabilities, benefits/use cases, and how that translates into customer value.

  • Provide visibility into Resource Management performance, forecasts, and attach rates to help sales leadership build a plan for their ARR targets. 

  • Pursue and increase knowledge of key competitors to ensure our value proposition is effectively communicated to customers.

 

 

What we're looking for:

  • BA/BS or equivalent experience preferred

  • 8+ years of demonstrated successful software sales, preferably B2B

  • Experience using a consultative, solution-based sales methodology desired

  • Proven record of success in an inside sales and or outside sales-based selling model

  • Proven ability to communicate effectively via telephone and email with customers

  • Capacity to work in a fast-paced sales environment

  • Ability to develop trusted relationships

  • Proficiency with Microsoft Office products and online collaboration tools

  • Experience selling technical products in the past

  • Experience with CRM and opportunity management systems, preferably Salesforce.com

  • Proven ability to develop and manage pipeline and forecasting

Additional Information

Base Pay Range $124,800 - $171,600 plus commission for an estimated on-target earnings of $208,000 - $286,000. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Average salary estimate

$148200 / YEARLY (est.)
min
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$124800K
$171600K

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What You Should Know About Enterprise Solution Specialist, Resource Management, Procore Technologies

We're excited to announce an opening for an Enterprise Solution Specialist, Resource Management at Procore, located in the vibrant city of Austin, TX. In this dynamic role, you'll become the go-to expert for our amazing Resource Management products, helping our enterprise customers maximize their value from the Procore platform. You'll play a crucial role, ensuring that customers not only purchase but also experience significant performance gains from their investment. Consider this your chance to improve the lives of construction professionals, connecting them on a global platform. With your consultative approach, you'll educate clients on best practices and the many business benefits of effective resource management solutions. You’ll thrive in a collaborative environment that values creativity, optimism, and ownership. As you partner closely with Sales, Customer Engineering, Product, and more, you'll leverage your extensive knowledge of the construction industry and Procore’s software to provide valuable recommendations. We're looking for passionate candidates who have a solid foundation in software sales, ideally with experience in consultative sales methodologies. If you're eager to make a real impact, work in a high-energy environment, and foster relationships while pushing the boundaries of technology in the construction sector, this is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Enterprise Solution Specialist, Resource Management Role at Procore Technologies
What does an Enterprise Solution Specialist at Procore do?

An Enterprise Solution Specialist at Procore focuses on advocating for the Resource Management products, ensuring that clients achieve maximum business value from their investment. They collaborate with sales and account management teams to identify opportunities and drive product adoption among existing customers.

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What qualifications do I need to become an Enterprise Solution Specialist at Procore?

To qualify for the Enterprise Solution Specialist position at Procore, candidates typically need a BA/BS degree or equivalent experience, along with at least 8 years of successful software sales experience. A consultative sales methodology background is preferred.

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How does the Enterprise Solution Specialist role contribute to Procore's mission?

The Enterprise Solution Specialist role is vital to Procore's mission of building software that drives the construction industry. By providing in-depth knowledge of resource management solutions, specialists help clients optimize their operations, ultimately enhancing their productivity and project outcomes.

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What type of work environment can I expect as an Enterprise Solution Specialist at Procore?

Procore prides itself on a highly collaborative, creative, and inclusive work environment. As an Enterprise Solution Specialist, you can expect to interact closely with various teams, encouraging a culture of openness and innovation that empowers employees.

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What are the career advancement opportunities at Procore for an Enterprise Solution Specialist?

Procore offers numerous career advancement opportunities, including the potential to grow into leadership roles or specialize further within the Resource Management domain. The company actively invests in professional development to help employees reach their career goals.

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How important is industry knowledge for an Enterprise Solution Specialist at Procore?

Having industry knowledge is crucial for an Enterprise Solution Specialist at Procore. Understanding the construction industry's nuances helps specialists better advise clients on how to implement resource planning and tracking solutions effectively.

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What skills make a successful Enterprise Solution Specialist at Procore?

Successful Enterprise Solution Specialists at Procore possess strong communication skills, a consultative mindset, and the ability to build trusted relationships. Knowledge of construction technology and a proactive approach to problem-solving are equally important.

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Common Interview Questions for Enterprise Solution Specialist, Resource Management
Can you describe your experience with software sales?

In answering this question, detail your past software sales roles, focusing on your achievements, sales methodologies you've applied, and how you've successfully approached customer relationship management.

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How do you stay updated on resource management technologies?

You should explain your methods for staying informed, such as attending industry conferences, engaging with online communities, or reading industry-related publications and blogs to keep your knowledge current.

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Why choose Procore for your next role?

Articulate your admiration for Procore’s mission, culture, and innovative product offerings. Emphasize how your values align with their focus on improving construction management through technology.

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Describe a successful cross-sell you have executed in the past?

Share a specific example of how you recognized an opportunity to cross-sell a product and the steps you took to effectively communicate its value to the customer, showcasing your sales strategy.

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How do you approach building relationships with clients?

Discuss your strategies for establishing trust, maintaining open communication, and regularly providing value through insights or resources that help your clients succeed in their goals.

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How do you handle churn with existing accounts?

Detail your proactive strategies for identifying at-risk clients, as well as the steps you take to engage them, understand their challenges, and provide solutions to enhance product adoption and satisfaction.

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What key attributes do you think make an effective sales consultant?

Highlight attributes such as adaptability, strong communication skills, empathy, industry knowledge, and the ability to analyze customer needs, all of which contribute to a successful sales consultant role.

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Can you give an example of a time you used data to make a sales decision?

Provide an anecdote illustrating how you analyzed data to identify trends or opportunities within a client's responses that influenced your sales approach or recommendations.

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What strategy would you use to introduce new product features to current clients?

Describe a structured approach that includes preparing informative materials, scheduling one-on-one discussions, and using customer success stories to demonstrate the benefits of new product features.

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How do you measure success in your sales roles?

Discuss the various metrics you track, whether they be sales revenue, customer satisfaction, retention rates, or successful product adoption, underscoring your systematic approach to achieving results.

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Our mission improves the lives of those in construction, but it's so much more than that. Our technology helps build hospitals, community centers, stadiums, roadways and more. It helps our customers do their work faster and safer while reducing bu...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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